The only redeeming feature of this hotel is its central location. Beyond that, our experience was extremely poor.
The property itself is tired, outdated, and gives an overall impression of being unclean and neglected. From the car park to the entrance, the standard of cleanliness was appalling – dust, dirt, and a general sense of disrepair were evident everywhere.
Breakfast was, without exaggeration, one of the worst I have encountered in any hotel. It is outsourced to an external catering company, which shows. The bread was stale, the choice was unimaginative and limited, and the overall quality wholly unacceptable. To make matters worse, the service was marred by a rude waitress, which set a very poor tone for the morning.
This is not a hotel I would ever recommend. For the price and the central location, there are far better options nearby that at least maintain basic standards of cleanliness, service, and hospitality. The Wessex Sunday Hotel is, regrettably, an establishment that has long since given up caring about the guest experience.
翻訳
6/10
Jessica_X
コンパクト ダブルルーム
宿泊時期: 2025年10月
一人旅
6件の口コミ
9.5/10
素晴らしい
投稿日: 2025年11月19日
Perfect location. The room is comfortable and clean, but the water is too hot and I can’t see how to adjust the temperature.
翻訳
ゲスト
宿泊時期: 2025年1月
ファミリー
2件の口コミ
9.0/10
非常に良い
投稿日: 2025年2月10日
Four of us stayed in two rooms for four night and the experience was very positive, with the hotel being cosy and situated in a prime location that was close to the high street and the Cathedral. Having stayed at this very same hotel when I was a student twenty years back, I have noted very little changes to the hotel itself as a structure and in the interior in the sense that it is relatively well maintained. In the meantime, the service was top notch and members of staff were always genuine and at hand to help.
翻訳
ゲスト
クラシック ダブルルーム
宿泊時期: 2025年11月
一人旅
4件の口コミ
9.0/10
非常に良い
投稿日: 2026年1月1日
Decent room.
Poor sound insulation
翻訳
ゲスト
宿泊時期: 2024年11月
夫婦・カップル
2件の口コミ
10/10
とても素晴らしい
投稿日: 2024年12月15日
Came to Winchester for the Christmas Market. Mercure was an excellent location right next to the cathedral and all the shops. 15-20 minute walk from the station. We didn't drive as we read parking is difficult and isn't free. Room was a good size and bed was comfortable. The hotel bar was great for a nightcap before bed. Stayed for 2 nights. We didn't eat here, so I can't comment on the food. Ticked all the boxes of what we were looking for. I'd recommend it.
翻訳
Joods
宿泊時期: 2024年11月
一人旅
1件の口コミ
6.5/10
投稿日: 2024年12月8日
I had booked the hotel as I was attending and office Christmas party and didn’t want to drive home after. The location was important as I wanted easy walking distance from the venues we were visiting and a central location as I would be walking back alone to the hotel late at night.
It felt as though the visit got off to a bad start as although I arrived close to check in time, there was no room to park at the hotel car park. To be fair , the hotel website does mention it’s not big and is on a ‘first come…’ basis, however the site does not explain alternative parking options. I parked at a multi storey carpark about 5 mins walk away. I parked at 3:15 pm with parking expiry at 9:15 am- not ideal- either leave early or make sure you make a note to top up!
The reception area is bright and spacious and looked very pleasant; check in was efficient.
However, the room was very dated, ( dark furniture which had seen better days, the easy chair was in need of recovering). Hmmm
The room looked clean however there was hair (head an ‘body’ hair on the bathroom floor (not one or two strands), and for the first time in over 30 years of hotel stays I had to request housekeeping to clean my room. I requested this upon leaving the hotel for the evening. The receptionist was shocked when I mentioned it and on my return I could she issue had been remedied.
Breakfast was ‘ok’.
翻訳
ゲスト
エグゼクティブ ダブルルーム
宿泊時期: 2025年10月
夫婦・カップル
1件の口コミ
8.5/10
とても良い
投稿日: 2025年11月24日
Perfect location
翻訳
ゲスト
宿泊時期: 2024年6月
ファミリー
2件の口コミ
9.5/10
素晴らしい
投稿日: 2024年8月16日
My son and I stayed at the Mercure as we wanted to explore Winchester. Brilliant location, fantastic comfy beds and a window we could open!! Staff were super friendly and the room was spotless. Bathroom a little old but overall great value and would highly recommend.
翻訳
Fatima Issa
宿泊時期: 2024年3月
夫婦・カップル
2件の口コミ
9.5/10
素晴らしい
投稿日: 2024年4月11日
We had a delightful stay at this hotel! The room was very comfortable and cosy, providing the perfect retreat after a day of exploring. Situated conveniently close to the bustling high street and within walking distance of numerous attractions, the hotel's location couldn't have been better. The friendly staff and charming atmosphere added to the overall wonderful experience. We highly recommend it to anyone looking for a memorable stay in the area
翻訳
ホテルからの返信: I’m so glad that you had an enjoyable time during your stay at The Mercure Hotel Winchester Wessex. I hope we can welcome you back to the property in the near future.
ゲスト
宿泊時期: 2023年11月
夫婦・カップル
1件の口コミ
7.0/10
投稿日: 2023年12月12日
Hotel is lovely when you arrive but rooms tatty and need updating. Bathroom okay but worn, rust around plug and bath.
Breakfast finished by 9.30 so didn’t get a chance to try it.
Paid £75 which was fine as came for Christmas market so great location but wouldn’t want to pay more as not worth it