Residence Inn Hartford Windsorに泊まった方の口コミ・宿泊体験

As a Marriott Bonvoy member of over 10 years, this was by far the worst hotel experience I’ve ever had. Less than three hours after checking in, while preparing for a photo shoot for my three-year-old daughter, the supervisor, Mike, came to my room and told my family we had to leave. He accused us of hosting a party and allowing children to use the pool unsupervised, neither of which was true. When I asked what I could do to avoid being removed, he told me there was nothing I could do because I had already violated “many policies,” yet he never explained what those policies were. He also told me I was “lucky” to even get my security deposit back. As we were leaving, I stopped at the front desk to get the supervisor’s name. Outside, a group of white individuals was staring at my family, and one woman began yelling racial slurs at us. Combined with the way I was treated and the refusal to hear my side, I left feeling that I was not treated fairly. Based on my personal experience, I would not recommend this hotel to people of color. I felt unwelcome, disrespected, and humiliated. I hope Marriott thoroughly investigates what happened so no other family has a similar experience.

The hotel’s room is very big, but the problem is the door direction is toward bed. We asked to change sheet at front desk but they did not do that. Also the room has strange smell.

酒店感覺是森林裏的十來棟小別墅，自然環境很好，但是吃飯購物是不方便的，需要開車出去。沒有電梯，大行李需要自己搬。房間比較大，有廚房設施，適合度假。入住到退房期間是沒有打掃衞生的，晚上前台衹有一位值班人員，所以房間裏如果需要什麼，需要自己去前台拿。服務人員是友好的，不過提供不了太多服務，總體來説就是自助服務公寓的感覺。

這是一個住過很多次的酒店，大部分的房間都非常寬敞。廚房的用具。酒店帶早餐，早餐的質量高於美國。酒店的平均水平。還可以帶回房間享用。距離哈特福德機場車程十五六分鐘。還是非常方便的。

特別乾淨的一家酒店，前台很和善，早餐也不錯。

自己有車，提前買好吃喝生活品，就會很好的。適合想住家感覺，有小廚房，衞生間乾濕分離……空調温度可控，床品舒適。沒有酒店大堂等附屬設備，有簡易早餐。跟一般美式家庭早餐差不多哈。咖啡牛奶雞蛋，有熱的燕麥……就是：你買了一些生活用品，加上行李，就舒舒服服“在家”住一樣。所以，入住之前去一次target哦，適合有孩子在附近讀書，你來長住一段時間。切記！一定要自己有車。

房間印象還不錯，乾淨也衞生，周圍環境不吵，有地方停車比較適合入住，早上也有早餐提供，交通比較便利，有下次