トランキル ミューズ ホテル(Tranquil Mews Hotel)

非常的Nice

Requested and paid for a Deluxe room. Was given a Standard room. Was told the only other rooms available was Penthouse room for additional fees. Shameful.

THIS HOTEL IS SO TERRIBLE AND THE ROOM THEY GAVE ME WAS SHABBY LOOKING.TERRIBLE BEDSPREEDS AND LITTLE OR NO SPACE AT ALL TO EVEN DROP MY SUITCASES. I SWITCHED HOTEL THAT VERY NIGHT AS EVEN THE BEST ROOM I WAS OFFERED WAS TERRIBLE. I ASKED FOR A REFUND BACK BUT DID NOT GET ANY AS THEY KEPT SAYING THEY HAVE NOT BEEN PAID BY THE TRAVEL AGENCY I USED AND I SHOULD CONTACT THEM. SO I DID NOT GET ANY REFUND,I SPENT 1 NIGHT INSTEAD OF 7 NIGHTS AND NO REFUND. TERRIBLE PR, TERRIBLE HOTEL. I WILL NOT RECOMMEND THIS PLACE FOR EVEN MY ENEMIES.

Very annoying management that focus on money and not the customer. I booked a room from Port harcourt. At the airport , their customer care called me that they want to give the room to someone else. I was like, hold on , I’m on my way to Abuja in the next hour, that I have booked the room already. On arriving Abuja, I booked a taxi to the hotel, along the way my instinct told me to just call first, I called their customer care and just imagine what she told me. She said that there was a plumbing work going on in the room I booked that they don’t know when it will be over. Just imagine. They gave the room I booked to someone else and lied that the room was under going plumbing work. I had to divert the taxi to another location and ended up paying double transport fare. It was really a bad treatment on me from this hotel. If it was possible not to give them any star rating I would have done it. I wouldn’t advice anyone to go to this hotel.

Searched trip advisor and took a risk. It's a small cute boutique hotel. With emphasis on the word 'small' but really tranquil and cosy. It's a good place to get away from it all. I love the minimal decor and especially the writings on the walls.. a difference from the usual framed art on hotel walls I am used to. The staff are courteous and nice. And food is good. Will go back when I need a breather.

Great hotel in a beautiful environment, staffs were lovely too!

The hotel has no real negatives although it is not new by any means.

Nice place to stay, varieties of good food, staff were very friendly with good services. At any difficulties, they every means of turning things around. I enjoyed moments Of my stay in the hotel and Abuja in general.

Beautiful and calm