ベストウェスタン エグゼクティブ イン & スイーツ(Best Western Executive Inn Suites)

房間大但是不新，東西少但是夠用，早餐還可以的

The staff were not friendly and it seemed like we were inconveniencing them by being there. Yes it was a place to sleep but the pool was out of order and they did not offer any compensation for that. I’d recommend to look elsewhere if you want to stay in Grand Rapids

Pool has been closed for a month and nobody was notified. When addressed we were told it was closed after our reservation was made for repairs…however the sign on the door of the pool says it’s closed due to the bacteria levels were too high since 2.20.2024 . The pool was shut down by the health department. Our team called for a block of room and they did not block the rooms off so our team was split between 3 hotels because when they called for a room there weren’t any left! Sinks were cracked and missing pieces. Staff said they didn’t have anymore garbage bags when we asked. Breakfast was cold. Coffee was always empty. Nobody was ever at the front desk. We absolutely will never stay here again.

We had an amazing time! Our room was clean, the staff was excellent, and the breakfast was delicious.

It was just ok. Nothing out of the ordinary for looks when pulling up. Was sad to learn the upon checkin the pool was ouy of order. Would have been nice to know prior to check in or even booking as the pool was shut down prior to me booking.

Easy check in and did not have any issues at the property! Great option if you are doing things in grand rapids and do not want to spend a lot to be right downtown. our uber rides were about 7 min and came very quick.

Pool was closed by the county health department, which disappointed me. Room was decent for the price and was clean. Breakfast was okay and I ate it since it was included in the rate.

Pool was shut down by the health dept , tv didnt work , heat didnt work and the only thing good was the breakfast

As often as I travel, this was the worst hotel experience I have ever had. When I arrived, they incorrectly booked me a night before and I had to prove my itinerary was accurate via email confirmation. Once I got in room, there was trash in the storage area and dirty/used socks on the window from a previous guest. Obviously, i did bot sleep in there and just found a hotel elsewhere. The staff was fine, clearly understaffed though.