MO·美橙ホテル（西安外事學院丈八北路地下鉄駅）

夜遅くにチェックインし、ワインを飲んで就寝しましたが、翌朝目覚めると、床に髪の毛が落ちていて、見ればすぐにわかりました。スリッパやクッションはすべて汚れていました。最も基本的な衛生管理さえできませんか？

Firstly the hotel was hard to find and apparently it's in a shopping mall on the 8th floor, the reception is just one of the rooms but converted. Once you magically get a pass to enter gate in the bottom floor which has no indication that there's a hotel on the 8th floor, the room is big but poorly cleaned. We had to wipe dust off the bed,clean the corner next to bed was covered in oil and the floor was wet. A grass hopper could be somehow found in our room on the ninth floor! After cleaning the room we are offered slippers you can either take the new ones or the second hand ones what were worn by somebody else which is nice. Once you open the toilet and are greeted with a huge exposed boiler and a rotten smell from the drain you can shower on floor which is one with floor and right next to the toilet. With nowhere to place your towel (which seemed cleaned and new at least) you can sit on your soaked toilet with half a roll of toilet paper left. View is nice and it's right next to a rased base that's soft and has a nice table but in a non smoking room there was an ash tray 🙂. After leaving my dirty laundry on the door and coming back after exploring the beautiful city, I come back to all of my dirty clothes gone! Cleaner came by with new towels but no paper and took my laundry that was in a bag that said laundry. I know it says there wasn't a laundry room in the hotel and it was 'off-site' but this wasn't the case. It's just gone. The nice receptionist helped us, called all the staff in the middle of the night trying to find it but we had a plane in a few hours so we were off. Later hotel calls us says they can offer 200 yuan as a favour and if we want to complain we can go back to the city and tell the police! A pity 200yuan for losing my clothes that so I walk around for the rest of my trip bare ass and have to buy hundreds of more clothes and label all of my belongs in English and Chinese with bright red makers so they might not bin it again? It's ridiculous to see such service in China of all places that has been nothing but amazing for the month I've been here so far and had nothing but amazing staff everywhere and had such service you wouldn't be find anywhere else in the world without paying a yuan extra!

屋子很乾凈，入住很方便，樓下商場超市一應俱全，酒店服務非常好，很熱情，服務態度特別棒，衞生很乾凈，離景區近，出入很方便，整體還是十分舒適的