The location is convenient if you need to be near the airport, and we did get a decent night’s sleep. The bed was actually two single beds pushed together, but with a good mattress topper, so it was comfortable enough. The room itself was clean, although parts of it clearly still need upgrading — it feels partially renovated rather than fully finished.
The hotel is in a building that seems to have been originally planned as a large apartment complex with shops and a food court below, which was never completed (you can still see signs on the walls). It’s currently being upgraded, with loose wires in the elevator hall that felt unsafe, especially for families with young children. Parking is underground in this unfinished area and the entrance is hard to find at first; there are signs, but mostly in Chinese, which could be confusing for non-Chinese speakers.
We had issues with hot water — it ran out in the evening for my wife and again in the morning for myself . Unfortunately, the response from staff was very poor. There was only one staff member on duty (during Chinese New Year, which is understandable), but that doesn’t change the fact that guests were not properly looked after. He was also reluctant and visibly annoyed when we asked to see the room before checking in.
The air conditioning was awkward to use: the thermostat was mounted on the ceiling, and since the remote didn’t work, we had to stand on a chair to adjust the temperature. Toiletries were basic, with large shared bottles rather than single-use items, and the shampoo came out lumpy, which wasn’t very reassuring.
On the positive side, the hotel is pet-friendly and our dog was welcome with no issues at all. There’s also a very nice lake view, which was genuinely pleasant, and a McDonald’s directly across the road, making breakfast easy.
Overall, if the price is low, it’s acceptable for a short stay, solo travellers, or a group of friends. However, I wouldn’t recommend it for couples or families looking for comfort, safety, or attentive service.
ホテルからの返信: Thank you so much for the five-star review. I'm glad to hear that our service was good for your business trip. I hope your trip was successful and you had a great time.
Dark Coffey
特価ダブルルーム
宿泊時期: 2024年1月
出張
12件の口コミ
10/10
とても素晴らしい
投稿日: 2024年2月29日
Very convenient location. Front Desk worker was courteous and helpful
翻訳
ホテルからの返信: thank you!
ゲスト
ブティックルーム(ツイン)(特別セール)
宿泊時期: 2023年6月
出張
8件の口コミ
10/10
とても素晴らしい
投稿日: 2023年7月19日
Good hotel. Nice to live. Good ambience. Neat toilet. Good in all
翻訳
ホテルからの返信: Thank you very much for your praise, we will continue to work hard to refuel, welcome to visit next time!