Room service is not good. Air condition was not turn on so it was very warm in the night.
Breakfast is limited option and no one cook eggs. There was only one lady look after noddle cooking and seems not happy with the busy status.
Anyway, this hotel doesn’t match to Marriott brand.
翻訳
ホテルからの返信: Thank you very much for taking the time to share your experience at Fairfield by Marriott Xining. Please firstly allow me to apologize for not meet your expectations during the stay. As the most important guest of the brand and company, I have to say your expectation is least a Fairfield guest should expect and there is no excuse that we could do better. I am confident that if you could come for another visit, we would be able to show you the usual level of service we promised to all our guests and definitely meet your expectations. We are looking forward to welcoming you back whenever you are in the city. Again, thank you for all your input, support, and understanding! Best wishes and regards!
Ling Ling
スタンダード ツインルーム
宿泊: Sep 2023
家族旅行
3件の口コミ
5.0/5
とても素晴らしい
投稿: Sep 3, 2023
The breakfast spread was good and able to cater the Chinese and western. A well balanced breakfast offered. The room was big with comfortable beds. There are all clean and the trainee who helped us check in was so friendly.
翻訳
ホテルからの返信: The hotel provides guests with a healthy Chinese and Western breakfast, with a variety of local cuisine and fresh juice, coffee, tea; Wanfeng Supermarket provides snacks, drinks and take-away meals 24 hours a day, providing guests with a variety of meal choices. In addition, the fitness center with state-of-the-art equipment is open 24 hours to help guests stay on pace and rejuvenate during their trip.Thank you again for your sincere comments!
ゲスト
デラックス キングルーム
宿泊: Jul 2022
友人との旅行
5件の口コミ
4.0/5
とても良い
投稿: Jul 15, 2022
Decent hotel if you just want to relax. Neat and tidy but need to taxi everywhere.
翻訳
ホテルからの返信: Dear guests, Thank you for staying at Fairfield by Marriott Xining North Hotel. Thank you very much for your support . It has always been the unremitting efforts of all our staff to provide guests with safe, hygienic, convenient and warm accommodation experience, and we have been working hard to fulfill this commitment. I am very glad that you spent a pleasant holiday in the hotel, and all the staff of the hotel sincerely look forward to your visit again! I wish you a happy life and smooth work!