雲台山雲武堂リゾートホテルに泊まった方の口コミ・宿泊体験

ホテルからの返信: Dear customer, thank you very much for your visit. We hope you have a wonderful holiday here. The hotel has registered foreign guests according to the requirements of the local public security bureau, so we may ask some detailed questions. Please rest assured that all procedures are handled according to the requirements of the local public security bureau, and we will not disclose your personal information to anyone. We wish you a pleasant journey!

ホテルからの返信: Dear guests,Firstly, we sincerely thank you for taking the time to share your accommodation experience with us. We deeply apologize for any inconvenience you may have encountered at the hotel and attach great importance to your feedback. We have noticed that the average level of service you mentioned may be due to a shortage of manpower. We have initiated a reassessment and training program for our service team, and we are also actively recruiting new employees to alleviate the shortage of manpower. We deeply apologize for any inconvenience caused by the room phone malfunction. This is a technical issue that should not have occurred. We have reported this matter to the technical department and will immediately conduct inspections and repairs to prevent similar situations from happening again in the future. We understand the challenges of language communication as foreign tourists, so we will strengthen language training for front desk staff and make more use of effective literal translation software to ensure better communication with guests from different countries. We realize that hotel location and transportation issues are causing inconvenience for guests seeking specific dining options. To this end, we are collaborating with local taxi companies and planning to launch hotel exclusive pick-up and drop off services to more conveniently transport guests to the town center. At the same time, we are also exploring establishing partnerships with nearby restaurants to provide more choices for customers seeking specific dietary needs, and may offer meal delivery services. Finally, we suggest that guests inform us of their special dietary needs by email or phone before check-in. This way, we can prepare relevant information and suggestions for the guests before they arrive. Thank you very much for your valuable feedback. Wishing you all the best in your upcoming journey!

ホテルからの返信: Dear guests, we sincerely appreciate your choice of our hotel for your tranquil vacation. Your feedback is testament to our team's dedication. We are delighted that you found our suites spacious, comfortable, and tastefully furnished. We are pleased that you enjoyed the serene countryside ambiance, a unique experience we aim for all our guests. Additionally, we appreciate your recognition of our hotel manager's assistance. Should you face any transportation challenges, we go above and beyond to ensure a seamless journey. Your satisfaction is our top priority. Thank you once again for your insightful feedback. We look forward to hosting you soon for unforgettable experiences. Wishing you a joyful life and a safe journey!

ホテルからの返信: Thank you for taking the time to share your feedback with us! We're glad that our hotel car service to the main bus stop was convenient for you and that you found the room to be quiet and perfect. We appreciate your kind words and look forward to welcoming you back for another visit in the future!

ホテルからの返信: 非常感謝您的好評鼓勵，我們會再接再厲，祝您旅途愉快！

ホテルからの返信: 尊敬顧客您好，非常感謝您的五星好評，您所選擇的家庭套房為有兩間卧室的套間，房間帶大陽台，非常適合家庭出遊居住，非常感謝您對我們設施服務的好評，我們會再接再厲的，祝您生活愉快，工作順利！

ホテルからの返信: 尊貴的客人您好，非常感謝您對我們衞生環境和服務的讚美，酒店提供的一次性用品均有合作廠家提供，資質齊全放心使用，贈送瓶裝水為本地品牌，由本地地下山泉水生產，放心飲用，祝您旅途愉快，開心每一天！

ホテルからの返信: 尊敬的客人您好，非常感謝您的好評，還附帶了真實照片，相信您在這裏也度過了一個美好的假期，祝您旅途愉快，工作順利！

ホテルからの返信: 非常抱歉給您帶來不便，因酒店別墅區的部分房間原有的遮光簾脱落，未及時更換給您帶來了不便，我們會加緊安裝，儘快解決您提出的問題，給您帶來不便，再次向您道歉，祝您旅途愉快！

ホテルからの返信: 尊敬的貴賓，衷心感謝您對酒店的暖心認可，能為您提供一個舒適便捷的住宿環境是我們的榮幸，感謝您對我們服務的稱讚，祝您旅途愉快！

ホテルからの返信: 沒有給您帶來好的入住體驗是我們的失誤，不為我們的錯誤做過多的解釋，您提出來的這些問題我們會着重整改。

ホテルからの返信: 親愛的顧客您好，非常感謝您的五星好評，酒店三面環山，周圍沒有鬧市，房型多種，給您提供一個安靜舒適環境，非常感謝您的選擇，我們會再接再厲的，祝您生活愉快，工作順利！

ホテルからの返信: 尊貴的客人您好，非常感謝您對我們環境和服務的讚美，不過您上傳的圖片不是本酒店哦，您入住的房型為帶院的別墅雙床房，感謝您的五星好評，祝您旅途愉快，開心每一天！

ホテルからの返信: 感謝您對酒店住宿環境的暖心認可！我們堅持保持設計初心，讓旅客朋友們能有一個寬敞舒適的休息之處，我們始終希望以真誠服務與山水相融的旅居體驗，讓每位賓客感受到“物超所值”的驚喜，期待與您再次相約，共賞四季不同的山間浪漫！祝生活愉快，順遂常伴！