アメリカン モーテル(American Motel - Lenoir)

We found hair in the bed. But no one would come to replace it.

At check in the Front Desk was less than friendly , very argumentative when asked a question . Motel is very run down . I asked about the breakfast being included and was informed it was coffee cereal and some rolls . I choose to go to McDonald's every morning . I was informed there was no house keeping on Saturday and Sunday .

Breakfast was very poor, coffee always empty, milk was in half gallon jug everybody handled and no juice of any kind.

Our room had a terrible smell. I asked for a room spray. The lady at the desk was unfriendly and very rude. We will not stay there again

The hotel was fine but there was no hot water on the morning I checked out. The desk was told but didn't offer to do anything.

Room needed repai/painting, mattresses not firm and HVAC wall unit noisy at night.

Everything was clean, and night-desk clerk Kathryn was very helpful.

Great place to stay for the price. Easy parking lot, lots of parking.

The property is old and dirty. Hole in bathroom door. Not maintained to standards to the price paid. Booked online but they did not have the reservation causing a very long checkin time and had to check in outside in the cold because they close the lobby. No true “continental breakfast”. Toast, bagels, and cereal only. Coffee is taken down at 9:30am, it provided all day. Many amenities listed that are not provided including WiFi