ラディソン ブル ホテル エレバン

ラディソン ブル ホテル エレバンの口コミ・レビュー・評判

ラディソン ブル ホテル エレバン

2, 2 Azatutyan Ave, 0037 エレバン, アルメニアホテル詳細を表示
ラディソン ブル ホテル エレバン
ラディソン ブル ホテル エレバンラディソン ブル ホテル エレバンラディソン ブル ホテル エレバン
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ラディソン ブル ホテル エレバンの口コミ・レビュー・評判

4.2/5
とても良い
64件の口コミ
認証済み口コミ
ロケーション4.2
設備・アメニティ4.2
サービス4.3
清潔度4.2
絞り込み:
並べ替え:
全ての口コミ(64)
高評価(42)
画像・動画付き(3)
低評価(7)
匿名ユーザー
スーペリアルーム
宿泊: 2024年6月
家族旅行
3件の口コミ
4.2/5
とても良い
投稿: 2024年8月16日
私たちは家族と一緒でした。予約サービスを通じてチェーンホテルを予約したのはこれが初めてではありません。彼らは、子供は10年間私たちと一緒にいて、サービスで価格が設定されていると述べましたが、ホテルは私たちに追加料金を支払うよう求めました。子供用の折りたたみベッド、これに遭遇したのは初めてでした。3人部屋を予約した場合、ホテルは1室ではなく、身長150cmの10歳の子供が同じベッドで寝ることを意味しません。私たちには、トルコ、ドバイ、エジプト、ロシアではそのような問題はありませんでした。 部屋はほこりっぽく、カーペットは古く、寝具は古くなったのか、それとも何かが起こったのか半分白く、半分黄色くなっています。 チェックインには25分ほどと時間がかかり、予約済みの部屋について何か言われました。予約にはたくさんの予約があるにもかかわらず、飛行機から降りるのがただ疲れているときに部屋を探すのに長い時間がかかりました。 カフェのステーキ以外はどれもおいしいですが、気に入らなかったので、ゴムだったことがわかりました。 プラスの面としては、この場所は滝、公園、アララットの展望台に近く、食事に最適なカフェがあり、夜には公園で子供を楽しませることができます 屋内プールのある素敵なスパ。プールはとても大きく、大きなジャウジがあり、公園を見渡す屋外のサンラウンジャーに横たわる興味深いオプションがあります。
原文Googleによる翻訳
Mr. Mike$
宿泊: 2023年1月
カップル・夫婦での旅行
23件の口コミ
4.5/5
非常に良い
投稿: 2023年2月11日
素敵なホテル。場所はあまり便利ではなく、山の上にあり、近くにお店はありません。部屋は居心地が良く、清潔ですが、壁が非常に薄く、音が非常に聞こえます。私たちの意見では、マットレスは硬すぎます。スパとプールは私たちの記憶の中で最高のものの 1 つで、プールは秋には暖かくて快適です。
原文Googleによる翻訳
BenKurchi
スタンダードルーム
宿泊: 2022年4月
出張・ビジネス
12件の口コミ
5.0/5
とても素晴らしい
投稿: 2022年6月4日
価格と品質の面でエレバンで最高のホテルです。スタッフはとても丁寧で部屋も清潔です。素敵なプールもあります。
原文Googleによる翻訳
Irina
スタンダードルーム
宿泊: 2022年8月
一人旅
15件の口コミ
3.2/5
投稿: 2022年10月6日
ホテルは市内中心部からかなり離れています。ほとんどの設備は改装が必要です。質の割に値段が高す​​ぎるように感じました。
原文Googleによる翻訳
スト
スタンダード キングルーム
宿泊: 2024年10月
一人旅
4件の口コミ
5.0/5
とても素晴らしい
投稿: 2024年11月14日
The hotel is very comfortable and provides excellent service experience.
翻訳
ホテルからの返信: Dear guest, Thank you for taking the time to share your feedback. We sincerely apologize for not meeting your expectations regarding the cleanliness of your room. This is certainly not the level of service we strive to provide our guests, and we appreciate you bringing this to our attention. Please know that your comments have been shared with our housekeeping team so that we can address the issues and ensure they are rectified promptly. We are committed to providing a clean and comfortable experience for all our guests, and your input helps us to improve. We hope to have the opportunity to welcome you back in the future and provide you with the high standard of service that we are known for. Best regards Front Office Manager Alexis Sislian.
スト
スタンダードルーム
宿泊: 2024年11月
出張・ビジネス
12件の口コミ
4.2/5
とても良い
投稿: 2024年12月10日
住二樓突然發現沒熱水了,臨時升級豪華套房,發現花灑根本用不了,但是想到最後一晚了就湊合了,整體感覺華而不實,徒有其表,設施維護並不好。
翻訳
ホテルからの返信: 尊敬的客人,感謝您選擇我們的酒店併入住。我們感謝您的意見,感謝您的評論。我們始終致力於提供最高水平的服務。我們知道我們的服務總有改進的空間,因此我們很感激您在入住後告訴我們您的意見和評論。我們真誠地希望歡迎您再次入住我們的酒店,並讓您相信我們正朝着正確的方向前進。致以最誠摯的問候,前台經理 Alexis Sislian
スト
スイート(禁煙)
宿泊: 2024年6月
出張・ビジネス
5件の口コミ
5.0/5
とても素晴らしい
投稿: 2024年9月4日
房間很大乾淨服務好,早餐可以在花園吃
翻訳
Panda
スタンダードルーム
宿泊: 2022年2月
友人との旅行
14件の口コミ
5.0/5
とても素晴らしい
投稿: 2022年3月18日
服務蠻好的,會幫忙停車,床也很舒服,空調也很足,冬天很温暖
翻訳
Gokhan K
宿泊: 2024年9月
出張・ビジネス
5.0/5
とても素晴らしい
投稿: 2024年10月21日
Alex provided a warm and welcoming reception that truly made my day! His friendly demeanor and professionalism created a positive atmosphere. I felt valued as a guest, and his attention to detail did not go unnoticed. Thank you, Alex, for making my experience exceptional!
翻訳
ホテルからの返信: Dear Gokhan. Thank you so much for your wonderful review! We're delighted to hear that you had a great experience during your stay with us. Hope to see you again and again in our hotel. Best regards Front Office Manager Alexis Sislian.
BussaBangalore_India
宿泊: 2024年9月
家族旅行
2.0/5
投稿: 2024年10月3日
For two days in a row, on Oct 2nd and 3rd, 2024 we had the misfortune of having to enter an unclean room when we (my wife and I) returned after 4 hours and 6 hours 20 minutes,respectively, on the said dates. Lame excuses and evasive replies were given about there being 150 rooms and that cleaning goes on till 6 pm. It was pointed out to persons manning the reception, Mr Alexis Sislian and Ms Nare Yeghiazaryan that we are aware of all this as we are experienced travelers and stay in different hotel chains, but it is the first time that we are facing a situation where the room has not been cleaned even 4 hours after our leaving the room ( 6h 20m the next day). It was also pointed out by us that we never found a "Please Make My Room" card which we would have readily placed if there was one. Following several reminders (at least thrice on 2nd Oct' 24 and twice on 3rd Oct'24), and waiting for half an hour and more, the room was cleaned in a jiffy without paying much attention to cleanliness and leaving the Cleaning Spray on the table in the room, instead of the House-keeping staff taking it with them. The missing "Please Make My Room' card was surreptitiously put where it should have been in the first place. Radisson Blu belongs to a Premium segment and they have to take extra care to train their staff to respond in an acceptable manner when an issue that affects hospitality and service is taken up with them.
翻訳
ホテルからの返信: Dear Guest, Thank you for taking the time to share your feedback. We sincerely apologize for not meeting your expectations regarding the cleanliness of your room. This is certainly not the level of service we strive to provide our guests, and we appreciate you bringing this to our attention. Please know that your comments have been shared with our housekeeping team so that we can address the issues and ensure they are rectified promptly. We are committed to providing a clean and comfortable experience for all our guests, and your input helps us to improve. We hope to have the opportunity to welcome you back in the future and provide you with the high standard of service that we are known for. Best regards Front Office Manager Alexis Sislian.
Edwardgeorge88
宿泊: 2024年8月
一人旅
5.0/5
とても素晴らしい
投稿: 2024年9月30日
This is the 7th time I go to this hotel Room perfect Laundry perfect Air cleanness perfect Location perfect Staff perfect Breakfast perfect Bar perfect Bamboo bar perfect Grills perfect Green lawning perfect
翻訳
ホテルからの返信: Thank you so much for your wonderful review! We're delighted to hear that you had a great experience during your stay with us. Our team strives to provide the best service and create a comfortable atmosphere for all of our guests. It's fantastic to know that we succeeded in making your visit memorable. We hope to welcome you back soon! Safe travels! Best regards Front Office Manager Alexis Sislian
RB545
宿泊: 2024年8月
一人旅
5.0/5
とても素晴らしい
投稿: 2024年9月25日
I stayed at the hotel for 3 nights, and overall the standard was amazing. The hotel is just outside the city center in a great location, which is surrounded by a park. The restaurant staff were some of the most professional, customer focused and real 5* team I've ever met, especially Hovhannes, Daniel and Abraham. Food was also great and there are a wide variety of options. There's rooftop bar as well as a main restaurant with a terrace and the lobby bar. Service was fantastic at all of them. The rooms are very clean, stylish and comfortable, and I found them completely relaxed and silent and no noise from the roof top bar. There is also a pool, jacuzzi and sauna and Hammam which are very modern, spacious and clean. Very relaxing after a day of exploring the city. The interior and reception area is nice too. Although the reception staff are generally young and inexperienced, they try their best. This is the only area which is not quite up to Radisson Blu and 5* standard yet, but from conversations I'm sure it's something that's coming. I'd reccomend this hotel to anyone looking to explore Yerevan in style and be able to relax at the same time. It's also around 2€ for a taxi to the city center.
翻訳
ホテルからの返信: Dear Guest, Thank you for choosing our hotel and staying with us. We appreciate your opinion, thank you for the review. We sincerely hope to welcome you back to our hotel and convince you that we are going in the right direction. Best regards Front Office Manager Alexis Sislian
216manojb
宿泊: 2024年7月
家族旅行
3.0/5
投稿: 2024年8月27日
Reception and check in : very smooth. No place to sit / wait around the reception, which meant we had to keep standing until checkin is complete- this is a first time experience for me in a 4-5 star hotel chain globally. Rooms: Great Superb room ambience and furniture, comfortable bedding, tv connects to Netflix, YouTube etc. Room Service: Very good - exceptional cleaning and service. Breakfast Restaurant food and staff: Very Poor Despite our request to ensure vegetarian food for breakfast there was no hot vegetarian breakfast, limited salads were veg nor were their breads without eggs available. We were informed by the staff that only a veg tea cake was available. We found two of their badlie staff at the restaurant quite rude and this is the first time I experienced a chain like Radisson’s where the chef and staff explicitly declined even cooking us a vegetarian sandwich.. this is extremely disappointing and yes did ruin our stay. The steps to pick main course breakfast was a hazard risk with wires dangling before the steps which could result in people tripping.. something that was totally ignored by the place. The restaurant experience and the staff is the reason for my rating at 3/5 instead of 5/5.
翻訳
ホテルからの返信: Dear Victoria, Thank you for choosing our hotel and staying with us. We appreciate your opinion, thank you for the review. We strive to provide the highest level of service at all times. We know that there is always a space to improve our service, so we are grateful that you were letting us know your opinion and comments after the stay. We sincerely hope to welcome you back to our hotel and convince you that we are going in the right direction. Best regards Front Office Manager Alexis Sislian.
jalalseddighi
宿泊: 2024年7月
その他
4.0/5
とても良い
投稿: 2024年8月13日
Everything in the hotel was excellent, but the price of breakfast was a little high compared to the price of the hotel
翻訳
ホテルからの返信: Dear Mashhad, Thank you for choosing our hotel and staying with us. We appreciate your opinion, thank you for the review. We sincerely hope to welcome you back to our hotel and convince you that we are going in the right direction. Best regards Front Office Manager Alexis Sislian.
Gaz58
宿泊: 2024年7月
出張・ビジネス
4.0/5
とても良い
投稿: 2024年8月4日
The hotel is comfortable and facilities/equipment that I used worked without problem. But during my stay there was loud, thumping music coming from somewhere - I suspect from the roof level restaurant - from around 1900 until later than 2300. The noise was loud enough to disturb sleep - I was there for work with early starts and this really spoiled the stay for me. Breakfast was the broad selection that is to be expected at this brand of hotel, and was a nice start to the day….but beware of the coffee which was indistinguishable from dishwater while I was there!
翻訳
ホテルからの返信: Dear Gaz, Thank you for choosing our hotel and staying with us. We appreciate your opinion, thank you for the review. We strive to provide the highest level of service at all times. We know that there is always a space to improve our service, so we are grateful that you were letting us know your opinion and comments after the stay. We sincerely hope to welcome you back to our hotel and convince you that we are going in the right direction. Best regards Front Office Manager Alexis Sislian.