ホテルからの返信: お客様、素晴らしいレビューを書いていただきありがとうございます。当ホテルの素晴らしいスタッフ、素晴らしい朝食、便利なロケーションを気に入っていただけて嬉しく思います。またのお越しをお待ちしております。よろしくお願いいたします。My Hotel Yerevan / My Apartments Yerevan チーム
Dreamer65775036879
宿泊: 2024年6月
一人旅
2.0/5
投稿: 2024年7月24日
「最近、My Hotel Yerevan に宿泊しましたが、非常にがっかりしました。デラックスルームの料金を前払いしていたにもかかわらず、チェックイン時に、はるかに小さいスタンダードルームに案内されました。スタッフはミスに無関心なようで、問題を認めるまでに 1 日中苦情を言い続けました。ハウスキーピング サービスは一貫してお粗末で、基本的な清掃を何度も依頼する必要がありました。さらに、ホテルの立地は望ましくなく、周囲の景色もかなり荒涼としています。他の宿泊客からの肯定的なフィードバックに基づいてこのホテルを選択しましたが、私の経験はこれらのレビューとはまったく対照的で、以前の評価の信憑性に疑問を抱くようになりました。一部のレビューは外部要因の影響を受けている可能性があります。My Hotel Yerevan を予約する前に、他の選択肢を慎重に検討することを強くお勧めします。」
My schedule in Yerevan was very unpredictable. I seldom knew day to day when I was leaving or staying. However the staff here was very flexible and helpful. The breakfast was very good and the property was quiet yet easily accessible to downtown shopping, dining, and events.
翻訳
ホテルからの返信: Dear Guest , thank you for your review! We are glad our staff and breakfast contributed to a pleasant stay, even with your changing plans. It is great to hear you enjoyed the peacefulness and convenience of our location. We look forward to welcoming you back. Best regards My Hotel yerevan/ My Apartments Yerevan Team
Peter S
宿泊: 2024年8月
一人旅
5.0/5
とても素晴らしい
投稿: 2024年9月9日
I enjoyed my stay at My Hotel very much. The staff was extremely friendly and helpful. The location is excellent near the city center and yet calme because situated in a courtyard. Very clean and excellent breakfast one can even enjoy outside.
翻訳
ホテルからの返信: Dear Guest, thank you for your positive review! We are so happy to hear you had a wonderful stay and that our staff, location, and breakfast exceeded your expectations. We cannot wait to have you back with us soon! Best regards My Hotel Yerevan / My Apartments Yerevan
وائل ا
宿泊: 2024年5月
一人旅
5.0/5
とても素晴らしい
投稿: 2024年6月7日
Rating... Thank you very much. The meeting will be renewed after three months. The hotel is good and clean, but the location is not known. A billboard should be placed on the main street. The hotel is expected to be very popular with Iraqi tourists because the toilet includes a shower
翻訳
ホテルからの返信: Dear Guest, ,thank you for taking time to writing l review! We are delighted that you found our hotel clean and comfortable. Your suggestion regarding improving our visibility with a billboard on the main street is duly noted. We look forward to hosting you again! Best regards My Hotel Yerevan / My Apartments Yerevan team.
ゲスト
宿泊: 2023年4月
その他
5.0/5
とても素晴らしい
投稿: 2023年5月10日
We stayed for four nights at My Hotel Yerevan and found it exceptionally good. We stayed in the deluxe room, and I've stayed in smaller rooms at five-star hotels! This one was huge, with a separate seating area heaps of cupboard space and luggage storage. The location is good: it's right on the ring road around the edge of the CBD. There's a large "SAS" supermarket only a couple of hundred metres away, and it's only 350m to the nearest metro station. But the hotel is set back from the main roads, meaning it's also very quiet at night. This can make it a touch tricky to find at first - the hotel's address is officially on Nalbandyan St, but it's also accessible from Isahakyan St, where there's a large sign pointing to it on the footpath. From this sign, walk through the tunnel to the end of that road then turn right; the hotel is then the three-story beige building ahead. Communication was excellent. They contacted us on Whatsapp a few days in advance. Their housekeeping staff noted a problem with a door in our room during our stay (we hadn't even noticed) and they called us while we were out to ask our permission for a maintenance person to enter the room to fix it! A charming simple breakfast is served in the basement. They also have an arrangement for room service with a nearby cafe for lunch/dinner. You can simply tell reception what you'd like to order and they will call the order through to the cafe in Armenian. A waiter from the cafe brings the food directly to your room and takes payment (either cash or with a mobile credit card machine). Note that the hotel has no elevator (it's just 12 rooms across three floors) but does have several rooms on the ground floor, so consider requesting one of those if stairs trouble you.
翻訳
ホテルからの返信: Dear Guest Thank you for taking time to writing review! We do all for feel our guest comfortable! It was in or pleasure to hosting you We are waiting for you again! Sincerely,
ゲスト
宿泊: 2022年12月
カップル・夫婦での旅行
5.0/5
とても素晴らしい
投稿: 2023年1月31日
The stay was just perfect - no disturbing, clean apartment with all facilities needed. It wasn't hot due to air conditioner. We also used washing machine once, but had to buy the powder in the supermarket nearby.
翻訳
ホテルからの返信: Dear Guest Thank you for taking time to review! We do all for feel our guest comfortable! We are wating for you again! We have taken into account your comments and solved this issue for you! Sincerely, Team My Hotel Yerevan / My Apartments Yerevan
ゲスト
宿泊: 2022年12月
家族旅行
5.0/5
とても素晴らしい
投稿: 2023年1月31日
Very friendly, highly helpful stuff. Wow tasty breakfasts and just made tastiest coffee. Huge thanks to chef for good advice about popular doughnuts place for kinder. Very convenient location in the centre. In the room - comfortable beds, pillows, very clean, coffe, tea and water for free. Great thanks for stuff!!!
翻訳
ホテルからの返信: Dear Guest Thank you for taking time for review! Thank you for staff rating , we do everything to make our guests feel comfortable! Come visit us soon to feel the comfort of our beds again! Our donuts are really delicious not only for children, but also for adults! Thank you ! Sincerely, My Hotel Yerevan / My Apartments Yerevan team