Before we arrived, I emailed the hotel to require assistance from hotel to check for private charter car service for YiLan and the staff was very responsive and helpful.
Upon arrival, front desk staff was a little cold (unlike what people mentioned in the reviews). We were swiftly checked in and could go up to the room.
Hotel lobby is very cosy and welcoming, but the rooms are starting to look a little old with moulding and wear and tear. Very large, spacious and clean room. If I'm not wrong, the water to fill up the tub is not hot spring water but just normal tap/shower water. If you're looking for a hotel with with hot spring water, do take note.
Location of the hotel is great though. We were very near Jiaoxi bus transfer station and managed to walk to our hotel within 5 mins. There are restaurants and fast food, bar, and a shopping area nearby. Jiaoxi hot spring night market (only open on Sundays) is 4mins drive away and Yilan train station was 10mins on foot.
Breakfast service was great! Staff were quick to clear and set up tables without making us feel like we were being chased out. They were also very sweet. On our 3rd morning, we needed to leave to rush for our bus to Taoyuan, we were holding our luggages and they directed us to store our luggages with the front desk first. They saw that we were in a rush and told us that we could let them know if we're would like to take along some snacks or drink to accompany us on our trip. They even bid us good bye.
Check out process was smooth with an aloof staff. Felt like he couldn't be bothered.
自動翻訳