ホリデイ イン エクスプレス & スイーツ ヨーク IHG ホテル(Holiday Inn Express & Suites York)

The staff was very friendly and very accommodating. The desk clerks were right there to answer any questions. The environment was inviting with Christmas decor. Information about the annuities and their time schedule was given in a slip of paper with the keys. It was very easy to enjoy with ease. Our stay was truly a special treat and helped make family Christmas be special also. Thank you.

One amenity of which we were unaware when booking: from 5-7 pm there was a hospitality time. At no additional charge, wine, draft beer, cheese, crackers, packaged snacks, and cookies. Very nice and relaxing way to spend some time while decompressing from a long drive! Thanks!

We had a great stay! Loved the hot tub and swimmimng pool, the bed in our room was very comfortable and breakfast was awesome!

If I was not lazy and had booked direct I would told this Holiday Express that I travel on USA government business for VA and got better rates… and got IHG points. Place had bad breakfast bad coffee. Needed maintenance.. slow single elevator up to 3rd floor

Excellent staff at check in. Social hour with drinks and snacks in the evening.

Breakfast could have been better, but everything else was absolutely excellent.

We weren't sure about the $15 fee we had to put on our credit card was for, but I see it has been added to our credit card bill. Is there a reason for this? I thought it was temporary not another add on to our bill.

1st room we got was smelly and the AC wasn’t working. It had some spray of something on the headboard. We were moved to a different room without an apology. Or embarrassment so it must happen a lot. Bed was rock hard.

Staff was very friendly. Went above and beyond at every turn, including helping us out of an issue where ********** proved helpless. Facility was clean and comfortable. Would use again.