Hilton Sanqingshan Resort

The location is very close to cable car. The room is very big and clean with good view. The staff is very helpful.

Just wonderful place. Come there 3rd time and it always just perfect. Staff exceptionally friendly and very professional, all questions solved just on the fly. The breakfast rich and tasty. Swimming pool just amazing place to rest after long trail in mountains. Strongly recommended for those who wants to explore SanQing mountains and do that in relaxed way during vacation.

We enjoyed our two night stay at Hilton Sanqingshan. The hotel was quiet and some of its restaurants are not open at present due to reduced tourist numbers. The room was impeccably clean however and the hotel staff did their best to help us coordinate our day trip to see the mountain and to arrange our transfer back to our train. The village is very quiet but the locals are incredibly friendly and eager to welcome tourists from the cities and overseas to show off the amazing beauty of the area.

Convenient location, just near to Sanqingshan scenic area ticket office. Good breakfast and enjoyed the stay here.

First impression entering the hotel; lack of the typical Hilton scent, and overall 5 star appearance. The lobby has several stands promoting things I can’t tell what is was in Chinese. This is typical in many Chinese hotels but it lacks the 5 star ambiance. Furthermore, near the lobby bar is a nice dessert cabinet filled with Pepsi and mineral water….why? and next to the entrance some ridiculous game boxes that makes no sense. The room was ok, good size and no issues, good cleaning. The pool was ok too but with a small and rather boring gym next door. The dinner buffet was good and for the price which included free flow of a SA mediocre red wine and beer nothing much to complaint about. The poorest part was breakfast and that was depressing, especially for someone expecting a bit of western and Hilton quality, bread selection poor. It’s ok to have a limited selection but at least make the limited selection good and fresh og the day, don’t serve 2 days old bread, that is unacceptable.

Great location next to the cable car. Friendly and helpful service. Some staff speak English. Rooms are very spacious and have a great bathtub. Those with a balcony have a lovely view of the mountain. Indoor pool and sauna are nice but get busy around 5pm when everyone comes back from the mountain. Breakfast buffet is decent. Would recommend to anyone staying in Sanqingshan!

Wow. Truly fantastic, super convenient location and a great experience. There are many locations nearby for eating.

The hotel is conveniently located next to the ticketing office to Sanqingshan. The access to the mountain is located behind the hotel. There are many shops and restaurants surrounding the hotel which is easy to get food or beverages. The hotel looks dated and in need of refurbishment. I was given a room with a view that is rather different from the room I booked. I requested for a change of room, and the Receptionist was reluctant to do so. However, a male receptionist, David who was standing beside her overheard my conversation and immediately assisted with the room change for me. The guestroom and the bathroom are fairly spacious. However, the lightings are dimmed particularly in the bathroom. The soundproofing of the guestroom is poor and I can hear loud noise from my neighbour in the late evening. The hotel is divided into two buildings and I stayed in the building where the Reception Desk is located. The gym is located at the other building which is quite a distance away. Both buildings are connected via underground. I had a chance to walk over to the other building and realised that the views from this building is much more nicer. Quality for the buffet breakfast was not great. I had dinner at the Chinese restaurant and it is rather unusual for a Chinese restaurant that do not serve fried rice. The location of the Chinese restaurant is hidden behind the Reception Desk. On one of the evening, I decided to go to the bar and ordered a drink and snacks. When settling the bill, the waiter reminded me that I can enjoyed 10% discount if I am a member of Hilton. The waiter was quite interactive and helpful with my order. Unlike the Chinese restaurant there is no interaction nor explain about the food & beverage discount for HIlton member. There is also a convenience shop in the hotel, but the retail cost is much higher compared to the nearby shops.

I think this is one of the 5 star hotels with the most accommodating and genuine service I’ve ever stayed. Kudos to Mr. Jack Cai (the front service manager) and Sam (the restaurant staff) who have been so helpful and handy whenever I needed help. Especially Mr. Jack because he gave me promotion for room upgrade and two boxes of moon cakes since I stayed over the mid autumn festival holiday. He also helped me to order buses, private cars to roam around, solved my issue in the pool, even accommodating my friends’ problem when they came over! He’s so well deserved to be promoted honestly. I have never seen impeccable service from no others even if I stayed at other luxurious hotels. My friends even told me that they wanted to stay at Hilton just because of his great service. Other than that, location is perfect since it’s just at the foot of the mountain and the cable car entrance is just behind the hotel. Indoor swimming pool is a bit cold for me. Breakfast spread is alright. I would definitely stay again next time with my family.