They present themselves as a cheap hotel and then scam you as much as possible. Went on a Lads holiday, last minute as our previous one was cancelled, 9 of us in 3 rooms, one of 4, 3 and 2. Upon arrival we gave a €50 deposit per person, as all have to, then we’re told if we wanted aircon it would be €10 per night per room, same for wifi and for a safe an extra €10. As it was 35 degrees we went for aircon, and needed a safe for our passports. Before entering our rooms we’d already handed over €670. Generally you get what you pay for, it’s cheap nightly rate, it’s alright, beds are uncomfortable but manageable, and if you’re going out every night til late you’ll be fine. Only thing is maids are very rude, and despite my mate being ill and not bothered about having his bed changed, she shouted and insisted he got up. There’s a bar in the pool area, don’t bother, eat elsewhere the prices in the hotel are extortionate. The reason for the terrible review is due to the check out. They check your room to see if they want to give you your deposit back. For the room of 4 all was fine. For the room of 2, a piece of glass had been broken, it was our fault but was only small and they took €80 for it. Absolute joke, and the woman just kept telling us it was inflation. In the room of 3 they charged us €100 for apparently having 2 extra guests, we were told that this charge was a thing at check in so decided not to have anyone over yet they still lied to our faces. They couldn’t tell us the gender of who supposedly came over just that it happens at 7pm, every day we were in the pool at that time. Apparently they had it on CCTV, once we asked to see it, they couldn’t and it changed to the receptionist seeing the people go into our room, despite there being multiple walls between the reception and the door to the room. We got aggressive and rightly so, and threatened to call the police, after which the woman shouted and went off to get a manger who finally agreed to give us our money back. They think that because they deal with young groups they can scam them and they won’t put up a fight. If it happens to you, argue your case and get aggressive they should back down when they realise you won’t accept it. Overall, it’s a 2 star hotel, 2 star quality yet they try and scam you for every single penny. Don’t stay here or fall for it.
自動翻訳