ソフィテル バーレーン ザッラク タラサ シー ＆ スパの口コミ・レビュー・評判

The location was near to King Fahad causeway, the beach was so clean with clear water, the teens club was great and my kids enjoyed it so much

Nice place and quite , quality of service

前台接待處的小姐很友好，服務衞生也很棒，在沙灘和風景很棒的餐廳可以觀看日落，房間的陽台是加分項，酒店對面有一起廣場，有一點餐廳和雜貨店和火烈鳥，我在這度過了美好的一天

巴林度假首選，環境一流，服務到位，雖然位置遠離市區，但這不是度假需要的麼，這裏拍了500多張照片，不虛此行

酒店環境優美，房間衞生整潔，人員服務熱情。非常不錯的酒店。

المكان جميل لكن الخدمة اقل من المستوى

ممتاز موقع وخدمة ونظافه واستقبال خصوصًا الأخ بلبل

Hotel is in a lovely setting on the beach but is masquerading as a 5 star hotel. We were staying as a family for a winter sun break, whilst we were there the hotel was hosting a big wedding over many days. The noise level from this was completely unacceptable on many occasions (stacks of speakers and very loud music), public areas of the hotel monopolised, set up taking place at night causing sleep disturbance and hotel staff generally prioritising the wedding. Mattresses on Sun loungers were shabby as were many pool towels. No service at pool bar. Service at Breakfast very hit and miss. Friday brunch also very loud, disturbing attempts at relaxing by the pool. Really feels like the hotel prioritises making money over guest satisfaction. Club Millesime was good, great service from Hanna and Michelle.

We stay at this hotel every October. This year we noticed a big difference and not in a good way. Every day we had to ask for towels as they’d clean the room and then not leave any towels. We’d then be given 2 towels for 4 of us! Not a major issue but inconvenient having to constantly ask and wait for them to be brought to us. Also, things in the room didn’t work (hair dryer and shaving socket). There was a wedding during our stay, again this isn’t a problem as it quite nice watching what’s going on but the set up took away a section of the pool area and the DJ and music were ridiculously loud, not very relaxing for guests who weren’t part of the wedding. It won’t put us off staying again as we love the area but the standards do need to be improved.

Love the property. Feels like a resort. Perfect weekend get away…. But be prepared to spend some $$$$

It was a fantastic facilities and stay, enjoyed the atmosphere, and staff, however, the rooms were not very clean, also noted some blood sports on bed sheets

The treatment at the reception was bad arrived at eight evening The reception man said wate the room not ready The room sevice workers were Disgusting

I would highly recommend this place, it's an amazing hotel with amazing staff. Will visit again

We stayed at SOFITEL as a family and we unfortunately experienced several hiccups: -We had clearly booked a room for 4 people, yet the room did not have enough beds to accommodate us all. We were given a cot, which was barely fit for our 2 year old, and we were CLEARLY told by the hotel staff, that they expect us to accommodate our 5 year old in our bed in a rude manner. With no efforts whatsoever in making a bed available for him. -We were told we were upgraded, yet the room simply matched our booking. -The lifeguards by the kids' pool were constantly using their phones and wearing earphones, raising great concerns for our kids' safety. -We asked for beach towels, which came about an hour late. This made it quite inconvenient for us to make sure our kids were not freezing when they came out of water. -Inside the room, the light on top of the toilet mirror loosened and fell on my wife's head. We called the reception, they sent a technician to fix it, who also left the toilet in great mess afterwards. -On a peak, Eid break, the resort had chosen to use very toxic paint to paint and maintain the roads leading to the pools. -Worst part of all was, upon checkout we discussed all our concerns with the Guest Relations officer on April 27th, whose simple answer was to us: I am not aware of all this, and I will have to investigate. It is quite sad that the resort's beauty does not match its terrible service, and that we truly did not get value for our money.