Pullman Zhangjiajie Hotel

酒店離景區非常近，觀看魅力湘西或者千古情也不遠，很方便。 特別感謝禮賓的鄧先生對我們旅途的行程、特色的餐飲、景點做了非常詳細的講解和安排，全程非常滿意，五星好評！

酒店臨近武陵源景區標誌門，走路約15分鐘，出門滿目皆景。大堂寬敞房間整潔，如此價位，相對其星級和位置，絕對物有所值。早餐也很豐盛，讓人感覺舒服且營養平衡。點贊。

房間還不錯，整體環境良好。來好評主要是最後一天睡過頭了，十點多酒店早餐都結束了，我們打廚房電話説剛剛起來，廚房還是給我們準備了東西吃，服務也很周到，好評！

I stayed during the Christmas holidays 🎄 with my family (also got Christmas gifts 🎁 😃). This hotel is very near to the Wujiauyu ticket office (around 1km). The hotel staff is really helpful in giving tips for travel around scenic areas and few of them speak English well. I stayed with my family and they upgraded my room for free. 😃 You can also get a discount ticket from the hotel for the Charming Xiangxi show, which is just adjacent to the hotel. If you got tiered roaming in the scenic area you can also try foot massage. If I visit Zhangjiajie again, this hotel will be my first choice.

一般都不評價，但這次必須給個差評！這是住過最差，設施最破爛的五星酒店！ 1、馬桶一直在漏水，修也修不好，馬桶的蓄水聲吵得晚上沒法睡覺 2、硬件設施極其破爛，隔音很差，走廊屋內都充斥着一股子黴味 3、入住時氣温挺低，但空調竟然不能制熱，衹能要了床被子 4、最要命的是，屋內飛進來10來衹馬蜂，一晚上就在那捉馬蜂 看到評論的旅友千萬要謹慎選擇這酒店！

Great location, about 1km from the east gate of Wulingyuan scenic area. Many restaurants just steps away. There’s a theatre next to the hotel, was able to book a performance, definitely worth it. Hotel has beautiful pool area, unfortunately too cold to use, would be amazing in the summer. Breakfast was plentiful, standard western and Chinese choices. The furniture and decor is kind of traditional and old style, but well maintained. The only negative is that there are carpets in the rooms, inevitably with small stains, overall, I would recommend the hotel, best in this area.

説實話達不到五星級標準，酒店大堂外沒有人員對車輛進行指引，酒店男前台説話語氣讓人感覺不太舒服，酒店走廊的地毯感覺夾了很厚的灰的氣味，作為星級酒店沒有任何香氛。一開始安排的房間衞生間沒有簾子，是那種很老的木窗，透視的，很尷尬，後來要求換了房間，在後麪的樓棟，酒店前台建議的親子房，原來就是地上擺了個帳篷，床上擺了幾個小童抱枕，完全不是真正意義上的小童房。前台説床也是1.35的，結果進去之後是1.2米的，不知道是業務不熟還是故意騙我們。有點熱，發現空調沒有冷氣，問前台説整個酒店現在都沒有開，一晚上房間裏面很悶。最不能接受的是作為五星級酒店衞生真的差到離譜，地上還有餅乾垃圾沒有清理乾淨，浴缸裏黃不拉幾的不知道是什麼東西，看着就噁心。早餐地方還比較寬敞，但粉面區工作人員服務態度很差。感覺這個五星級酒店沒有五星級的管理，體驗感比較差，建議後面的遊客慎重選擇。