Sheraton Zhanjiang Hotel

We have stayed at Sheraton for one night as a family with young children. The breakfast has lots of choice and very very yummy! Both Western and Chinese dishes. We had dinner at the same restaurant, all was very good! The service was really good, comparing to Sheraton Haitang Bay in Sanya (where we didn't have good experience at all). Hotel staff takes exceptional care of hotel guests. The only thing to improve is the kids playroom which is very much small and needs some maintenance. We will definitely come back.

酒店位置很好，靠海邊風景很棒，旁邊吃飯購物也很方便。房間很大很乾凈，服務也很到位，一位叫Coco的經理很熱心，有問題跟她反映都很快得到圓滿解決，早餐很豐富，整體住起來很舒服。

多次住民大喜來登的了，品質和服務態度非常好，酒店的夜景是金沙灣片區地標建築，孩子們很喜歡酒店旁邊海灘，可以堆沙和游泳，來湛江首選它！

非常不錯的服務，貼心管家TUFFY和coco，有問必答，雖然沒碰到麪，希望下次可以見面！！！提前諮詢我是否我特殊要求，我説帶了小朋友，她説可以升級等，房間也夠大，孩子讀書的書枱也有，浴缸超級舒服！游泳池是滿讚的！因為之前訂了其他地方，由於沒有泳池，女兒強烈要求需要泳池的，所以改訂這裏，室內個室外泳池都有，停車掃碼後隨意進出都免費，這個不錯！！推薦 【免費停車】 【動人夜景】 🔔服務：

入住時陳新月前廳副經理服務態度很好，給我們升級了房型，還免費加了床。酒店早餐豐盛。負一樓的温泉是外包的，要收費。

全國跑來跑去，這間是我最喜歡的酒店，沒有之一。首先服務非常好，還沒入住就有客服貼心的詢問，有何需求，提前準備。房間的設施很乾凈，每次入住都給人很乾凈的感覺，絕對沒有黑乎乎的毛巾，餐食更是令人滿意，食材很新鮮，就是家常自己出去採購都不一定有這裏的海鮮新鮮。服務員也是彬彬有禮，照顧細微。我覺得每個努力的人，都需要被肯定，服務行業依然如此。不喜歡評論的我，忍不住在此説了怎麼多。有空了下次一定再來玩。

Room not too clean for 5 star hotel standard, there is some hair left in bathub probably from previous guests, tea cups not changing after we use for the first night, and the toiletries they gave inside the room is super basic for 5 star hotel standard only have BATH FOAM, DENTAL BRUSH, SHAMPOO and CONDITIONER, which is unbelievable for this standard of hotel. But the personnel/customer service attitude is good except the food server in the FEAST RESTAURANT which is behaving like we are begging for food and sometimes just reply us with this word “FINISH, NO FOOD”when we ask them to serve the food, such a pity. Hey we do not get the food for free, we paid it, the server need to learn how to treat customer better.

定了兩次至尊海景房，但是都是拿07房間，其實最好的房間在09到15.可惜，沒能享受到真正的至尊海景，下次記得交代客服拿些好的房間，另外下午三點多到房間，房間剛搞好衞生，還有些潮濕，有些味道，整體還好，細節還是要做好的呢

Laura is very nice and sweet lady. She help us to check into the beautiful view room. Very good services. Zhanjiang is so clean city. A lots of trees. We will be back again!