ホテルからの返信: Dear Guest,Thank you for sharing your detailed feedback. We are sorry to hear that your stay did not meet your expectations. We sincerely apologize for the issues you experienced with cleanliness, the bed arrangement, and any inconvenience at check-in. Your comments regarding the kitchen and room conditions are taken seriously, and we will address them immediately with our team to prevent similar situations in the future.We appreciate your recognition of the room amenities and hope to have the opportunity to provide a much improved experience should you choose to stay with us again.Warm regards,Etienne J.Reception
ホテルからの返信: Yoursip様、「ご親切なレビューをありがとうございます! 主要駅と市内中心部に近い便利なロケーションと、お部屋の清潔さにご満足いただけたとのこと、大変嬉しく思います。朝食に関するご意見に感謝いたします。今後もサービスの向上に努めてまいります。全体的に快適なご滞在だったと伺い、嬉しく思います。またのお越しをお待ちしています!」Aparthotel Adagio Zurich City Center チーム
ホテルからの返信: Dear HungThank you for your kind recommendation! We're delighted that you enjoyed your stay at Aparthotel Adagio Zurich City Center. We hope to welcome you back again soon! 😊Team Aparthotel Adagio Zurich City Center