Well located with convenient parking (£9/day) inside the shopping centre which is attached to the hotel. Staff were nice and friendly, breakfast plentiful and room clean. One downside is the ventilation in the room - entirely dependent on the hot/cold system and not very efficient. Windows have been screwed shut and there is no vent in the bathroom which is not ideal.
ゲゲストWell located with convenient parking (£9/day) inside the shopping centre which is attached to the hotel. Staff were nice and friendly, breakfast plentiful and room clean. One downside is the ventilation in the room - entirely dependent on the hot/cold system and not very efficient. Windows have been screwed shut and there is no vent in the bathroom which is not ideal.
SSusan AnnAs soon as we entered our room we were met with an awful smell and a damp stained carpet. We asked for another room but were told there was nothing available. A member of staff did look at the room and agreed the smell was bad but said they couldn’t give us a refund as we hadn’t booked directly through them. So it was more or less ‘take it or leave it’, there was no apology or even a food discount offered. Although the room and bed were clean the stay was not comfortable due to the smell, nobody should have been put in that room until it is sorted out. Due to the rudeness of one particular young member of staff we decided not to eat there.
ゲゲストWe enjoyed our night away. Fantastic location. Really friendly staff. Breakfast was lovely. Full English was great and the continental was lovely as well. Cooked fresh and hot. We had an evening meal, which was delicious. Only downside was our room (Charles 1) had really thin walls. We could hear everything from next door .Unfortunately we had really noisy inconsiderate neighbours until 3.30am. Not the hotels fault .We would definitely stay again and we would recommend staying here