Cleanliness - The room was fantastic, spotless in fact, 5/5.
Location - I give this 3/5 because the hotel is located at a beautiful beach. However, the street around the hotel has nothing else on it (not the fault of the hotel obviously). The beach itself is beautiful, I will repeat, but only immediately in front of the hotel. The rest of the beach is very dirty.
Service - This is where this hotel becomes a real disaster, and if I could I would give this section 0/5. We checked in around 11pm to 11:30pm. The staff came to the counter while watching a movie on his phone and left the movie playing full volume whilst looking for our key. After a very long process of checking the computer he led us to a room. He stumbled a lot on his way and appeared drunk. When we got to the room, he looked inside and told us it was already occupied. He told us that our room had been sold to someone else because we were late checking in and led us back to the reception where he walked off somewhere without telling us any more information. We stayed at the reception and used the bathroom facilities in the meantime. I also proceeded to contact trip dot com's customer support to let them know about the issue. After a while had passed he came back and walked past us to the bathroom. After coming out of the bathroom he led us to a new room and told us that this room was now available. The whole thing was bizarre and we were caused to worry unnecessarily by being told that we didn't have a room. I cannot think of any justification for his actions and it started off the stay at this hotel very poorly.
Amenities - The amenities provided by the hotel were adequate. They included a bottle of water in the room. I do like when hotels provide toothbrushes and other smaller things so that would be the difference between me providing a 4/5 and a 5/5 for this part.
翻訳
ゲスト
デラックスガーデンビュールーム
宿泊: 2023年12月
出張・ビジネス
38件の口コミ
3.7/5
投稿: 2023年12月14日
It’s an older hotel. The room was clean and adequate. Comfortable bed.
The breakfast selection was limited, but otherwise OK
翻訳
匿名ユーザー
デラックスガーデンビュールーム
宿泊: 2023年5月
カップル・夫婦での旅行
1件の口コミ
3.7/5
投稿: 2023年5月27日
The location is good and the hotel is really quiet and peaceful. It’s a great choice for family and it’s also a pet friendly resort. Food was at reasonable price and tasty.
Breakfast was enough. The downside was the door, the door is quite old hard to secure it. Service is average.
翻訳
Anya
バーンシリ コテージ
宿泊: 2023年5月
家族旅行
17件の口コミ
3.7/5
投稿: 2023年7月2日
Room quite old need more maintenance and should renovate, AC in one room not cold enough, nice and quiet beach
翻訳
ゲスト
デラックスガーデンビュールーム
宿泊: 2023年11月
友達との旅行
3件の口コミ
4.0/5
とても良い
投稿: 2023年11月12日
The location of this hotel is at the ocean and very peaceful and quiet for relaxation. Close by are beach restaurants with good local and foreign foods .
翻訳
Lily_madspirit
デラックスガーデンビュールーム
宿泊: 2023年4月
その他
23件の口コミ
5.0/5
とても素晴らしい
投稿: 2023年5月30日
Beautiful and quiet place , great location and service