ケンピンスキー ホテル ダス チロルの口コミ・レビュー・評判

While the hotel undeniably boasts breathtaking surroundings and a luxurious ambiance, I must admit that my experience did not quite meet the expectations I have for a 5-star establishment. First and foremost, let me touch on the positive aspects of my stay. The hotel's architecture and interior design are nothing short of stunning. The alpine-chic decor exudes an inviting warmth, and the public areas are elegantly appointed, creating an atmosphere of opulence and comfort. The panoramic views of the surrounding mountains are simply mesmerizing, making this an ideal destination for those seeking a serene mountain retreat. The staff at Kempinski Hotel Das Tirol were attentive and welcoming, displaying a genuine desire to make my stay enjoyable. The spa and wellness facilities are top-notch, offering a range of treatments and relaxation options, further enhancing the overall experience. However, when it comes to the accommodations and dining experience, there were a few aspects that left me somewhat underwhelmed. The room, while comfortable and well-appointed, lacked some of the extra touches and attention to detail that I would expect from a 5-star hotel. Additionally, the avocado toast I ordered for breakfast, which you can see in the attached photo, it’s not for a 5 hotel price… In summary, the Kempinski Hotel Das Tirol in Jochberg, Kitzbuehel Alps is undoubtedly a beautiful property with an incredible location. It offers a serene and tranquil atmosphere, perfect for those looking to escape to the Alps. However, to meet the expectations of a true 5-star experience, I believe there's room for improvement in terms of room amenities and the dining options. Despite these minor shortcomings, I still enjoyed my stay and appreciated the stunning natural surroundings and the courteous service of the staff.

Thank you to all the staff, great service and a very nice and comfortable hotel. I thank Mohamed for his cooperation and help to us and Andrash Kasuri

Sehr schönes Anlage. Sehr sauber und Service ausgezeichnet!

Einfach nur genial. Alle super freundlich.

Nicht unser erster und wird auch nicht unser letzter Aufenthalt im Kempinski Hotel Das Tirol sein, jedoch sind wir ein anderes Service gewohnt. Diesmal war das Zimmer nicht so sauber, wie man es vom Kempinski Hotel Das Tirol gewohnt ist. Am Boden lag Schmutz und Haare. Das Zimmer war veraltet.

Geweldig hotel met een fantastisch ontbijt!

Super, alles perfekt gewesen. Die Mitarbeiter sind alle sehr sehr freundlich und aufmerksam, mein Respekt💪💪💪👍👍

Super hôtel Tolle Lage und top Personal

We spent a weekend at Kempinski Das Tirol and it is amazing in every aspect. Great welcome by Sanela Mihaic and the room with mountain view is just amazing. The entire hotel, spa, pool, bar restaurant are wonderful and it‘s the perfect place to spend a relaxing weekend. Most important for us, very dog friendly, we got a dog bed and treats all around the place.

Great Hotel. one of the best. great service. great location. the room was big, beautiful and very clean and comfort. great SPA. beautiful outdoor pool. the hotel members gave us great services all day long. the price is high but worse it. we will be back for sure.

I am utterly appalled by the lack of empathy and flexibility shown by Hotel Kempinski Das Tirol during a family emergency. When an urgent health issue with my son forced us to cut our stay short, the hotel's response was cold and mercenary, insisting on a cancellation fee despite the circumstances being clearly beyond our control. It's shocking to see a business prioritize rigid policy enforcement over basic human compassion. This experience has not only caused unnecessary financial strain during a difficult time but has also left me questioning the hotel's values and customer service ethos. I cannot in good conscience recommend Hotel Kempinski Das Tirol to anyone, given their disregard for guests' well-being and circumstances. It's a shame that what could have been a simple gesture of understanding has instead turned into a situation where I feel compelled to warn others of their callous approach. Businesses should remember that their policies affect real people, especially in times of crisis.

Great experience no matter what element to consider all outstanding. Hotel facilities, staff, environment, surroundings, helpfulness of people, staff attitude, location. Very good experience I had during my stay. Definitely I will come back

This was a nice hotel with good service but not as special as other Kempinski hotels we've visited. The bedroom and bathroom were nice and very clean. The glass wall into the bathroom was a surprise but they did have curtains if one needed privacy. The menus seemed similar in most of the restaurants (not all). We had a delicious (not inexpensive) club sandwich in the bar while trying Austrian gins with a view of the hill and nearby scenery. Breakfast was very good and very busy. We had trouble getting anyone's attention for things not covered by the buffet (like coffees and specialty eggs). We were lucky to find Pradrag who slowed enough while passing us for us to get his attention (unlike others working there who were too busy to be able to help – perhaps additional staff are needed as everyone was very busy and working hard). The spa was lovely and the massages were spectacular – just what we needed to unwind and slow down on our vacation. We recommend it highly. I told the hotel we were there to celebrate a very special occasion (my husband’s 65th birthday) when I booked the room and before we arrived. Prior to our arrival, we were offered a 300 euro upgrade to a better room because of this but we declined. Nothing was said upon our arrival and the occasion was not acknowledged until I mentioned it after getting an email from the hotel halfway through our stay, asking if everything was fine. Then we got towel swans and rose petals on the bed. We had been spoiled at a previous stay at a Kempinski hotel (St. Moritz) where they treated us like royalty for our 25th anniversary so I was disappointed with the attention to this celebration.

I've been to many 5 star hotels around the world, but what made this hotel stand out were its employees! Everyone was super friendly,helpful, and kind in a genuinely real way! None of it felt fake! Anything I needed no matter how small was addressed immediately! Not to mention the gorgeous silent rooms. The views were wonderful! If you want a quiet peaceful luxury hotel, then this is the one! I was on holiday to do nature activities and the hotel was driving distance to everywhere I wanted to see! After a long day of hiking or climbing, it was lovely to come back to a quiet peaceful hotel full of friendly faces to relax for the evening.