ジ オールド クレア ホテルの口コミ・レビュー・評判

Honestly, this hotel is pretty rough. On the surface it looks nice enough, but during our three night stay we ran into a pretty large list of problems that demonstrate just how little the management care about the guest experience at the Old Clare. To be clear, all the staff we spoke to were friendly, polite and apologetic. This isn't a staff problem, but a management one. Here goes... 1) The room we were put in (101) has a terrible problem with traffic noise. Not just noise, but also deep vibrations from the large vehicles passing by on Broadway (one of the busiest, most 24/7 roads in the city). There was a limited effort at sound proofing in place, but the downside of that is that the windows couldn't be opened, which leads to issue number 2... 2) The place doesn't smell great. The lobby area smells of old cooking oil whilst the room smells of stale fast food and even light cigarette smoke. Without the ability to open windows, this isn't awesome. 3) The beds are genuinely the worst I've ever slept in. They are either extremely old and have lost all structure, or the hotel deliberately chose the softest, saggiest mattresses they could find. This will be subjective, but if a very very soft bed bothers you, you will definitely want to avoid this place. It was actually so bad that for the last night we threw in the towel and booked a cheap room at the Mercure next door just so we could sleep.