Stars and Stars Shenzhen Bay Hotel (Shenzhen Bay Port Branch)

This hotel has become so miserable after the buyout. - is the hotel so poor that they can only afford 1 desk employee at a time? Which means half of the time they are completely gone? And they are completely clueless about how the hotel cards work, she gave me some credit card and claimed it would open the door (??) - constant construction and renovations going on within the hallways and rooms of the hotel. It actually continued past 9:00 p.m., they assured it wouldn't be in the morning, of course on Sunday morning we are awakened by hammering and drilling next door. Zero respect. They do not warn this at all in the "fine print" so BEWARE. - similarly, the cleaning lady will knock on your door even when you have the red do not disturb light on. I was awoken with a lady banging and yelling at me. Do they find these people on the street? Overall, I attempted to get a refund but they refused. If you want to pay for your own torture, you are welcome here

Nice hotel that are very near to Shenzhen Bay custom, very near to HK as well, but no TV in room.

Stayed in 2 seperate rooms for 2 different nights. The first one had a window, but bathroom smelled mouldy. The second room had no window and the air conditioner doesn’t work. Hotel staff said there’s nothing they can do to help, implying ‘you get what you pay for’. The room is stuffy and unpleasantly hot!

Nice room. Very big TV. Enjoy it very much! Thank you!

Good service, nice viewing Near the Hong Kong to China custom port

Location is under road construction so it’s a bit difficult to find the hotel lately . Room is clean but a bit small . Located in the second floor of a building . Free snacks are offered at the lobby . Staff offers spontaneous service . But the room has no window . For a short night stay it’s ok . Near by are all high end restaurants.

Very clean hotel. However it’s renovated from an industrial building, there are steps before taking the elevator.

设施：OK 卫生：1 环境：👌 服务：OK