宜野湾のアパートメントホテル

子どもが*アレルギーがあって、ソフトクリーム食べられるか確認してほしいと伝えると、*入っているのでたべられませんと言われました。後からソフトクリーム機に成分表示されていることに気づいて乳製品のみでしたので再度店員に確認したところ、*入ってますと言われました。*の表示ないのに入っているんですか？もう一度確認お願いしますと言うと*入ってるので食べられませんと。何回も聞いたので店員さんの態度も悪く感じました。しつこいとは思いましたが再度確認してくださいと伝えて、結局*は入っていませんでした。デザート・食事に殆どが*が入っている中で、ソフトクリームが食べられることは*アレルギーの子にとっては大きなことです。*入っていると伝えられた若い女性店員さん、２人からは何の謝罪もありませんでした。たかがソフトクリーム食べれるか食べれないかと思うかもしれませんが、食べられないの一言が本当にがっかりします。アレルギーのない人には乳製品と*の違いがわからなかったかもしれませんが、これをきっかけに把握してほしいです。

The Gem of a hotel is Centrally located in The Ginowan province of OKINAWA. The hotel is very modern, clean and has lots of amenities. Great Breakfast and Dinner along with Spa services. The laundry machines are new and big enough for large loads. The rooms are somewhat small but has everything you need. All rooms has ocean views. The beds were a little hard and the pillows flat but I'm used to large fluffy pillows. I was impressed by the bathrooms being very efficient and modern conveniences. I want to give a shout out to the Staff. Each and everyone of them were professional and courteous. In particular the Hotel Deputy Manager, Takashi Tsubouchi went above and beyond in making sure I had everything I needed along with providing me with valuable resources for the island. He also made appointments for me for the spa, provided a resource for a wheelchair for my husband and called taxis for me when needed. I always felt welcome when I walked back into the hotel from work at night. The hotel also has a Family Mart attached which provided conveniences. I highly recommend this Hotel to anyone coming to Okinawa.

Compared to big city hotels (like Tokyo, New York, etc) the roominess was very welcome! Even the most basic configuration rooms consist of sleeping area, living room area, kitchen sink area with fridge & microwave, a bathtub/shower with scenic view & every room faces the ocean so you get a floor to ceiling window & patio with great ocean view. The staff is very helpful & restaurant is very nice, with decent variety for breakfast buffet & more upscale for dinner hours. Within walking distance is the marina, Tropical Beach, & Round One to keep the kids entertained. About a block down the street is San-A shopping center where you can buy typical souvenir food stuff but without the jacked up tourist pricing. You can also get decent quality clothing & fashionable items at reasonable prices (if you from U.S., think Target or Walmart). The shopping center also has several restaurants. We loved the donut shop, & also the robot restaurant (the servers are robots - real robots, the mechanical kind, not humans dressed as robots). The relatively central location of this hotel also meant we could call a cab & head out almost anywhere without breaking the bank. We would definitely go back again.