This apartment was in the best location - looking straight onto Frauenkirche in the old town. Amazing views and sounds (church bells and very skilled buskers) through your window. Photos on this review were taken out our window!!! Apartment was big and very clean. We had issues with getting the washing machine to work but the staff are very responsive and helpful. I would absolutely stay here again 🫶🏻
Great location which is just like 5 minutes walk from the HBF station.
A lot of wonderful restaurants nearby, including shopping areas.
The rooms are clean and perfect for family trip.
ゲゲストNot a great experience overall. Location is not directly off any public transportation line so bear in mind lugging luggage on cobblestone can be very taxing. Service was slow at check-in. Only one staff was there in the evening, and a short queue formed to check-in while waiting for the staff to get off the phone. At check-in, room was automatically assigned via iPad, which was not a courtyard view as advertised on Trip.com, but rather a view of the garbage dump (from room 101). Went back down to ask for a change of room, and 45 frustrating minutes later, the front desk said it was because of the room category and “offered to upgrade” for 20 euros additional per night. After travelling for a long time, I didn’t want to waste any more time with a back and forth as to why Trip.com advertised a courtyard view, and the hotel gave me a garbage dump view instead, so I obliged. The new room however, was much better with a view of the Thomaskirche opposite, a lot more internal space, and a mini kitchenette.
AAleche36I booked a room for a family of 4. However the room only had linen for 3. It took 2 hrs of calling back and forth to get things settled. That was a huge waste of time when we were only staying one night. Although the room was clean, if there were other options I would take them over this.
TtorinessThis apartment was in the best location - looking straight onto Frauenkirche in the old town. Amazing views and sounds (church bells and very skilled buskers) through your window. Photos on this review were taken out our window!!! Apartment was big and very clean. We had issues with getting the washing machine to work but the staff are very responsive and helpful. I would absolutely stay here again 🫶🏻
ゲゲストWir waren schon einige Male zu Gast. Für einen kurzen Famiienaufenthalt zu empfehlen.
Zimmer sind zweckmäßig und sauber. Unser Teppichboden hatte allerdings viele Flecken.
Der Eintrittspreis im Wellnessbereich für Hotelgäste ist normalerweise für Hotels dieser Kategorie nicht üblich und ärgerlich. Der Wellnessbereich ist aber sehr schön, super warm überall und der Saunameister war sehr freundlich.
CChin HongGreat location which is just like 5 minutes walk from the HBF station.
A lot of wonderful restaurants nearby, including shopping areas.
The rooms are clean and perfect for family trip.