Very good hotel. Love the room and the hot spring area.
Staff are very friendly.
Just a comment on the food arrangement: suggest the hotel to contact the guest prior to the check-in on the dinner or breakfast arrangement and offer the choices.
The staff in the evening were very nice. My Japanese isn’t very good, but they were very attentive and provided excellent service. After dinner, there was a dessert made with sugar from Lake Biwa. I haven’t eaten it yet.