It is old and small but suffices for short term stay. Staff is helpful with 24 hours front desk and you can leave your luggage after checking out. Just note that they do not have lift so you have to carry your luggage on stairs.
UUrszula ZiółkowskaA wonderful, cozy apartment in the very heart of Zakopane, a few steps from Krupówki and other attractions. It's very convenient both for hiking and skiing, as it is very easy to get from there to Tatra Mountains trails and ski lifts. Also, a very helpful lady at the main reception desk. I would gladly return to this place.
ゲゲストFantastic location beautiful rooms with high ceilings v clean and extremely helpful staff that organised taxi transfers to n from the airport we arrived close to midnight so the key instructions on how to enter the building were v precise would highly recommend
Ppdp11This is a nice small apartment. The kitchen has a saucepan and frying pan with a few utensils, which are enough for basic cooking. The fridge is handy.
The shower is warm and has good pressure. The air conditioning works.
I was on the top floor. There's a lift. I had a balcony overlooking the cemetery.
The basement has a washing machine but I didn't try it.
It's about a 12 minute walk to Krakov Glowny station. From there, it's about 10 minutes to the main square and another 20 minutes to the old town.
Communication with the property owner was good and generally fast.
Contrary to the Trip listing (May 2026), this apartment has no front desk. As I later read in a review, it's self check-in. Unfortunately, the instructions weren't sent to me. I called the property when I was there and they sent them via WhatsApp. Make sure you have the instructions before you go! I wasted time trying to use the QR code on the front door. This is not for the apartment.
I wanted to extend my stay but the property was booked.
I left my water bottle behind. The owner arranged for the service staff to meet me the following day to return it.
ゲゲストThe location was great. A fairly short walk to the old town. There is no front desk or any visible service, except the cleaner in the morning. Although the room looked nice and was quite large and had clothes hangars and a desk, it had a big problem. There was a window above the door and the hall night flickered all night. A few seconds on, a few seconds off. Even with my sleep mask, the constantly changing light was very noticeable and made it impossible to get a good night's sleep. I noticed that my room was the only one in my part of the accommodation with such a window, so I guess the other rooms would be better. They should really cover the window up. Even if they fixed the flickering, it would still be annoying to have the light go on whenever other guests go to the hall to use the bathroom or for coming in and out. The other issue was the internet. It was useable for what I needed during the trip, but it lagged at times, and I don't think it would have been suitable for a work conference call.
ゲゲストNice please good price and perfect location between the old town and Jewish quarter literally 5 minutes walk to both.
Nice large and clean rooms. However my room only had a bath which I knew it was either a shower or a bath but I feel like it might be better to make everyone choose as I think everyone will have a definite preference but not the end of the world.
Breakfast is a bit boring and I probably would just go into town rather than use theirs as it's very expensive and not great compared to the rest of Krakow.
Nice place nice staff and nice location
ゲゲストI had an amazing stay in Venetian house Kraków’s Market Square. The location is absolutely perfect—right in the heart of the Old Town, easy access to all the city’s main attractions. Being able to step out and instantly explore the beautiful streets, historic landmarks, and charming cafes was a huge plus.
Overall, I highly recommend this hotel for anyone visiting Kraków. The combination of location, comfort, and top-notch service made it an unforgettable stay. I will definitely be returning!
ゲゲストThe was a good selection of foods for breakfasts, the reception staff were pleasant, and there were good shopping facilities in the same building.
However, after checking in, we reported two problems in the bathroom. The waste plug in the wash hand basin did not stop the water running away, and the shower door would not stay closed. We were advised that the handy man did not work at weekends and it was suggested I use a cup for shaving as no other rooms were available.
The air conditioning was positioned above the bed. The result was an unpleasant cold breeze for anyone lying on the bed.
In the three days of our stay, the beds were not made by the cleaning staff.