Booed through trip.com. Made a mistake in my booking and booed a room that required disabled access. This was pointed out by a very helpful young lady called Laura (I think?) She amended our booking and very gratefully gave us a sea view room! We had stayed in Paignton the previous night in the Travelodge down the road as it was a bit cheaper. If/when we come again I’d have no hesitation in paying the extra and staying here again. Please thank the wonderful Laura from us! 👍
Mr & Mrs Joyce
It's a good hotel, nice attendances, location and clean.
But we weren't encouraged to pay £16 each for breakfast. It was very sparsely stocked, with no cheese or ham, few scrambled eggs, and the room wasn't clean, with food scraps on the floor.
However, we did have a great breakfast at the Stoke Village Cafe, which I recommend.
Money we'll spent
Perfect location and on point with cleanliness
Feet away from beach and plenty of activities .
Will be staying at Abbey sands Hotel in the future.
our room was clean but did not smell fresh - it smelt musty . we also were cold with quite a thin duvet and no provision of extra blankets, we did arrive very late and as a result we did not go back down to reception to ask for more blankets or ask to swap rooms but did alert reception staff on departure. we used the leisure facilities - Pool was rather cool but a good size and clean. We have stayed in other Crowne Plaza hotels but this time felt this hotel did not quite meet the usual standards.
ゲゲストIt's a good hotel, nice attendances, location and clean.
But we weren't encouraged to pay £16 each for breakfast. It was very sparsely stocked, with no cheese or ham, few scrambled eggs, and the room wasn't clean, with food scraps on the floor.
However, we did have a great breakfast at the Stoke Village Cafe, which I recommend.
AAndyPPThe hotel and area was fantastic, however, service at the front desk and the restaurant was lacking.
We took a long weekend break and were excited to try the beach club, however our experience was dampened by the service.
Being made to stand around for 5 minutes, whilst being told we hadn't paid (when we had) was unnecessary and frankly embarrassing.
The restaurant was the most disappointing part of the stay.
I'm the evening service was slow, followed by having our order wrong twice and also dropped.
Breakfast at the restaurant was lacking compared to cheaper hotels that offer continental. Small selection , nothing outstanding. When we ordered a cooked breakfast, it took 30-40 minutes to receive some eggs and pancakes although the restaurant was fairly quiet.
However, the room, facilities, and the spa were fantastic. Beautiful and comfortable rooms. The beach club outside was gorgeous. The spa was perfect and treatments were, to quote my partner, 'one of the best massages of my life'.
We're unsure if we would come back. Although the facilities were great, the service was mostly subpar and not what we'd expect from a harbour hotel.
ゲゲストFantastic hotel totally loved it. One major gripe which the Hampton can’t help is that the lights from the premier inn are so bright and on all night. We like to have our curtains open but couldn’t!! Nightmare
ゲゲストBooed through trip.com. Made a mistake in my booking and booed a room that required disabled access. This was pointed out by a very helpful young lady called Laura (I think?) She amended our booking and very gratefully gave us a sea view room! We had stayed in Paignton the previous night in the Travelodge down the road as it was a bit cheaper. If/when we come again I’d have no hesitation in paying the extra and staying here again. Please thank the wonderful Laura from us! 👍
Mr & Mrs Joyce