ヨルダンアカバで、朝食のあるホテル

エジプトのコールセンターは非常に失礼で、電話を切られてしまいました。予約確認の2回目の電話も役に立たず、簡単な確認に18分もかかりました。 簡単なことで待たされ続け、ホテルの予約や部屋について全く知識がなく、役に立たない対応でした。 私たちの部屋631号室のエアコンが故障していました。 今回はヒルトンにとてもがっかりしました。 公平に言うと、受付のTヒルトンアカバはとても親切で、私たちに補償しようとしてくれました。

We had a very bad experience during check in. Despite explaining that we were very tired & hungry (as it's already almost 8 in the evening), and we just need to check in immediately & have dinner; the staff at the reception denied our confirmed & paid reservation at trip.com. The staff knew that we were very tired, and we even offered to guarantee reservation with our credit card (just so we get the room & can have dinner); but he insisted to keep us waiting until he can get the response from trip.com. After waiting for so long, he said that still no responses from trip.com and he just asked us to wait forever. I got really upset after a long argument with him; and i have to strongly argue with him to give us room & we paid with our credit card for a new reservation. WE NEED A ROOM! I showed him the amount I paid for the Seaview Room charged in USD. (I just realised the next day that he charged me the wrong amount instead of calculating it to USD amount with the correct convertion). So i was charged a wrong amount as I was too tired to check how much he charged me. After a long argument & waiting, he finally gave me the room key; and said sorry for the waiting. They said that they will upgrade the room as an apologies. Just when we were in the room, I found out that they DID NOT upgrade the room. That's exactly the room I booked at trip.com; just I had to pay again with my credit card with a much higher rate! I was to tired to argue with the staff, so I no longer care after calling them saying they didn't upgrade us! This staff didn't even try to change the room; after we said this is not an upgrade. We PAID for this room category at trip.com. Nobody apologies for these so many mistakes from the staffs or management. When we checked out, the manager asked me how was our stay? He was not even aware that WE HAD ISSUES that they denied our paid & confirmed booking! Trip.com finally settled this issue with the hotel, and the hotel returned our overpaid credit card charged. Trip.com apologies a few times, they made many efforts to call us a few times. But the hotel & the management acting as if nothing happened! Is this really how a 5 stars hotel service? Luxury what? They treated us like a homeless person begging for room! So UNACCEPTABLE! I have never experienced staying in a 5 stars hotel with such a BAD service like this! This is the worst in our history of travel! This place must keep their act together! Learn hospitality BETTER! Overall, we were very disappointed, & this place is far from Luxury Collection, it's a CHEAP collection!

Останавливались на одну ночь. Хороший пляжный отель. Туристов мало, наверное из-за близости Израиля. Свой алкоголь проносить нельзя, у них есть в отеле. Для сравнения - бутылка игристого вина в магазине стоит 12-15 динар, в отеле - 60! Пейте под забором отеля). Договориться можно пронести, но только если у них что-то возьмете. А так -всё хорошо). Завтрак хороший, большой выбор. На ужин ходили за территорию отеля.

全体的には良い滞在でした。コストパフォーマンスは2000元クラスのホテルと比べても遜色ないと感じました。ロケーションの便利さが主な魅力です。ただ、その分、人通りが多く、夜間の光も多少気になるかもしれません。(余談ですが、このアプリでの文字入力が本当に面倒です。他のアプリではこんな問題ないのに、レビューの催促ばかりしてくる！) マイナス点は、まず、現地で直接予約するよりも宿泊料金が高かったこと。次に、事前に約束されていたサービス特典が全く受けられなかったことです。

Shell Luxury Camp is an idyllic oasis set against an otherwise harsh desert landscape. Waking up to sunrise right outside the camp is genuinely breathtaking. The cosy “shell” accommodation delivers a true five-star experience, with exceptionally comfortable bed linens. Service was prompt, staff were attentive, warm, and professional. Hot water availability is limited to specific time frames and was only lukewarm during winter. To their credit, the front desk did remind guests, which helped manage expectations. Although the camp is relatively new, signs of wear and tear are already visible. Broken floor tiles and damaged toilet fixtures detract from the overall experience and should be addressed promptly to maintain the camp’s luxury positioning. The campsite would benefit from improved upkeep. Contrary to the hotel description, reaching the campsite directly by private car is not always possible, especially when roads are covered with sand. Hotel transfer is required. To avoid miscommunication, where language barriers may exist, it would be helpful for the camp to request guests’ vehicle plate number, colour, and model in advance, in addition to sharing live location. The room rate is undeniably steep, but overall, I had a memorable and luxurious desert stay at Shell Luxury Camp.

كل شيء على مايرام ولكن واجهة مشكلة بعدم توفير المتطلبات مثلا تواصلت الصباح مع موظف الاستقبال وطلبت تنظيف الغرفة وتبديل الحذاء (تم التنظيف لكن لم يتم توفير الحذاء) في المساء طلبت توفير الحذاء واجاب الموظف ((حالا)) ولم يتم توفير طلبي

Our stay at Shaheen Camp was an incredible experience, even though we were transferred to Hasan Zawaideh Camp due to the low season. Since the camps are next to each other, and likely have the same owners, the transition was seamless, and we were warmly welcomed upon arrival. From the moment we arrived, the hospitality was exceptional. The staff made sure we felt at home, offering delicious tea, traditional dance, and live music, creating a truly immersive Bedouin experience. The variety of tours and activities they provided allowed us to explore the breathtaking landscapes of Wadi Rum in an unforgettable way. The food was outstanding—authentic, flavorful, and beautifully prepared. Every meal felt like a special occasion, adding to the magic of our stay. The only minor point for improvement was the bed setup, as it was made up of two single beds combined, but honestly, this was such a small detail compared to the overall incredible experience we had. If you’re looking for a welcoming, authentic, and memorable stay in Wadi Rum, I highly recommend Shaheen and Hasan Zawaideh Camp. I would gladly return for another unforgettable adventure!

We really enjoyed our stay at UFO Luxotel. One thing to note is that the hotel is not within the Wadi Rum protected area, so it is about 5 minutes drive to the main gate. The hotel does have some partnership with the local bedouins who can take you on a desert or camel tour, but it is better to liaise with the local bedouin on your own. The bubble tents are really nice, made of plastic, comes with a standing shower, washbasin and a comfortable bed. There is air conditioning inside the tent. Outside the tent, there is a hammock and some chairs. At night, the weather in the desert can get quite cold so we enjoyed the special fur blanket provided in the room. There was a stargazing photography course but we did not sign up for it. The food was absolutely delicious, from the dinner with local dishes and underground baked lamb, to the breakfast buffet. Since our tent was quite far from the entrance, there was a buggy to send us to our room. But on the day of the checkout, after calling reception, the buggy took a bit longer than expected. Overall we enjoyed our stay in the desert in these luxury tents, and the price was affordable.

今回私はzidさんに主にお世話になりましたが、彼を含め全てのスタッフが親切でした。 良いロケーションで、美味しい食べ物が豊富にあり、充実した旅をすることができました。 ヨルダン・ワディラムに来るなら、ここがおすすめです！

Spending a night in the heart of Wadi Rum at Wild Oryx Bubbles Camp was truly unforgettable. The sky was blanketed with countless stars, a breathtaking sight. From my room I could catch glimpses through the window, but I found myself stepping outside again and again just to take it all in. The camp’s location, far away from the town and completely free of artificial light, makes it one of the best places to experience the desert night sky. If you want to witness stars dripping across the heavens, this is the spot I’d strongly recommend. The owner, Eid, was exceptionally kind and welcoming—he greeted me as though we had known each other for years. His nephew led us on a jeep tour, which turned out to be another highlight of the stay. That adventure, combined with the hospitality and the magical desert atmosphere, created memories I will never forget.