イギリスグロスタシャーで、ジムのあるホテル

The receptionist was very helpful with my luggage where to find things in the hotel, Park and ride and bus facilities nearby, On my way out I was helped with my case, The breakfast was much better than I expected I enjoyed using the swimming pool having been driving most of the day I would definitely use this hotel again

Great location. A very nice spa. The hotel room is unfortunately quite old, the shower was cold, the bed was uncomfortable and the walls are very thin making it hard to sleep.

ホテルは古く、床板はいたるところにきしむ。 私は老人ホームのような感じがします。 しかし、スタッフは素晴らしく、一人一人がいました。 ダブルスイートに滞在しました...十分にいいですが、それはスイートではありません。敷地内のレイクサイドレストランで夕食をとりましたが、値段も手頃で良かったですが、部屋は寒く、食べ物は到着するのに長い時間がかかりました...シーザーサラダしかありませんでしたが!! とにかく、私たちは朝食を気にしないことにしましたが、チェックアウトとチェックインは完璧でした。 スパ/レジャークラブは単に憂鬱でした。プールは北極寒で、更衣室は「くつろいで」、ラウンジャーはひどいものでした。

We stayed at this beautiful hotel for my 60th birthday. With my daughter. The views are breathtaking and the hotel its self . Great location the staff are very welcoming and courteous. There is lots of parking , unfortunately we did not get a chance to use the spa facilities. Our only negative thing was our room although lovely the carpet had a few stains on it and our windows did not open easily , and the entrance hall to our room was very dirty we had been given a room in the grounds outside of the hotel and for the cost of our stay we were very disappointed after seeing such elegance,with the main Hotel and the lobby etc . We had also been given a room with a bathroom that was more suited to someone who needed more support and although there was nothing wrong with that , it would of been nice to have had a choice of a bath as well and we felt someone else might have benefited more with this set up on their stay.

Had a great time staying in this hotel this was in fact our second time here! We did have to make the child’s bed up ourselves as it wasn’t ready but reception was quick to help, apologised and this was a very small inconvenience and did not have any impact on our stay.

私たちは4人家族で、2つのジュニアスイートを予約し、予約時と到着前に電子メールの通信中にダブルベッドとツインベッドの構成をリクエストしました。到着時に、ホテルの反対側の端、異なるフロア、ダブルベッド2台に割り当てられた部屋がありました。ハウスキーピングは午後6時前に到着したにもかかわらず、明らかに一晩家に帰っていたので、これは修正できませんでした。ホテルにはメインバーに美しいオープン暖炉があり、12月の寒い夜に何らかの理由で降りませんでした。ホテルのブラッセリーで夕食をとりました。メニューの料理はたくさんあり、スタッフからの説明はありませんでした。翌朝の朝食では、週末にはこのサービスが利用できないため、コーヒーを注文できませんでした。全体的に、絶好のロケーションにもかかわらず、これは非常に残念な滞在でした。

We were disappointed on arrival to find that we had been allocated a standard room, instead of the Opulent one we had booked through trip. The receptionist was very nice but wasn’t able to give us the room we booked as there wasn’t one available. She gave us a slightly better room which was ok but looked like it was ready for a refresh. We needed to call reception as there wasn’t no hair dryer in the room but there was no instructions for using the phone, when we worked it out there was then no answer! We then needed reception again later as our neighbours were playing really really loud music, again no answer. Besides this, the hotel was very nice, the restaurant was very good and reasonably priced, the pool was nice and the breakfast was good. We would stay there again but book direct.

We booked De Vere Cotswolds Water Park as we wanted to celebrate my birthday with some of our best friends. The location was ideal, the atmosphere was very friendly, the bedrooms were amazing and the onsite facilities (including restaurants, cafes, shops and leisure) were absolutely perfect for what we needed. The customer service shown by the staff throughout our stay was truly superb. Special mentions to Olivia and Ruby. Olivia was so friendly and helpful when checking us in on arrival, then kindly upgraded my wife and I to a wonderful room with its own decking area. Ruby in the main restaurant area was brilliant. So very friendly, welcoming and efficient, plus the food was delicious. We really enjoyed our stay and will definitely be visiting again in the future.

Great hotel. Absolutely recommend the breakfast.

立地は良く、近くには大きな駐車場と商業センターがあり、市内中心部まで歩いて数分です。部屋は快適、朝食はおいしく、料金も非常に高いです。スタッフはとても歓迎してくれました。隣の駐車場に車を停めると、駐車券を持参すると25％割引になります。