イタリアプッリャ州の民泊

Unfortunately this was a stay of two halves, and I wish I'd heeded other people's low reviews about the host's attitude before booking. The place itself was lovely. A cute, clean little room that seemed authentic and had some nice finishing touches. The area around was beautiful and it's a great location. I was excited to see the room description, stating a spa, billiards room and other amenities that would account for the higher cost of this place. I saw the warning that the booking was non-refundable but took a punt.... I was wrong for doing this. Soon after booking, I received the first of many messages stating the jacuzzi in the photo was an extra 209 euros, which was apparently written in very small print, the large fridge in the photos was just for show and alongside this were given a set of house rules including not being allowed to eat in the room! I didn't like the attitude from the messages and I tried to cancel, over 2 weeks before our stay, but was refused. Cut to the day of stay I was sent another set of rules, this time warning us that if we change the temperature of the air conditioner or any other settings then ”the consequences will be on us”, it also told us to re-read the rules carefully and reminded us we couldn't eat or drink in the room. Self-check in was simple, although on the website it states there's a front desk and luggage storage on site... There isn't. It was 39 degrees outside and 27 inside. I messaged saying that in the heat setting, 24 degrees, was too warm and asked if we could lower the temperature, she refused, I asked for a fan, she pretty much accused me of lying, saying it WASN'T too warm, and after a long and draining conversation she ”allowed” us to change it to 18 degrees. After this, I tried to be civil and she responded with some suggestions of places to eat and visit. We ”respected the people who work for you” as she demanded in the messages. The apartment was equipped with basics but for the price, would have expected extras like small toiletries or glasses for water. It all went well until the last day on check out, I suggested some things to make the stay better such as a friendlier manner, trash cans in the room and more toiletries, as this was quite an expensive stay. I suggested she revisit the description of the hotel and that she didn't send ”the rules.” She didn't like this. In all honesty, the woman, I believe, is a narcissist, and can't take responsibility for her mistakes. She wouldn't accept there were areas for improvement and when it came to asking for help that linked to her apartment, she took it as a criticism on her part and went on the attack. She sent a final message which was copied from one previously sent, so this suggests she's had similar issues before. I had to block her because she wouldn't stop messaging me! I have all the messages saved and complained to trip.com who have been extremely helpful. If you want to stay in a nice place, this is lovely, but there are similar ones out there with nicer hosts. Don't give this rude lady business. I never did get to play a game of billiards.

I quite liked the apartment! It is modern, well-designed and has a proper balcony with a view. The room is super spacious and you can endlessly relax there. It is near the main railway station and basically in the center, and you can get on foot easily and everywhere! I personally recommend breakfast at the balcony in the early morning:) All recommendations!

全体的に、ホテルは良い印象を残しました:最近改装され、清潔で、中央駅と旧市街の間に非常に便利で、歴史的な中心部へのメインエントランスの1つに近い。マットレス、枕、ベッドリネン、タオルは質が高く、睡眠の快適さも抜群でした。 しかし、いくつかの重要な欠点があります。 まず、2泊53ユーロ(1日あたり26.5)の追加清掃料金があり、宿泊費の約40%を占めています。清掃はベッドを作ることに限定されました。ミニバーは補充されておらず、タオルは交換されませんでした。この料金は、予約時の合計料金に明確に含まれていませんでした。 第二に、部屋に自然の日光はありません。私の部屋は、ホテルのほとんどの部屋と同様に、外に面した窓がありません。すべての窓(ガラスのドア、大きな窓、小さな窓)は、内部ホールとレセプションエリアに面しています。その結果、日光が部屋に入らず、プライバシーのためにカーテンを閉じる必要があります。 第三に、無料の水は提供されていません。チェックアウト時にミニバーの3本の水は充電されませんでしたが、標準的なアメニティとして無料のボトル入り飲料水がないことは驚くべきことでした。 チェックインは午後6時から午後8時までしか可能ではなく、チェックアウトは午前8時から午前10時までで、標準的な国際慣行よりもはるかに限られています。部屋もかなり寒く、暖房システムは直感的に動作しませんでした。また、ホテルは住宅の建物内にあるため、夜遅くまで2階からの騒音(足音、会話)がはっきりと聞こえました。 ホテルは品質と場所の点で優れていますが、追加料金と組織面は全体的な経験に大きく影響します。

What a truly amazing stay a Masseria Della Piana! I can’t put into words what a special experience it was to stay at this beautiful Masseria!! Staff - the staff would go above and beyond for you, there was nothing they wouldn’t do for you. All incredibly friendly, warm and welcoming, with even the owner bringing us a traditional Puglian breakfast one morning! Every single staff member we interacted with was so kind and welcoming, special shout out to Seydou and Andre (we didn’t get everyone’s name, but I would be calling them out if we had!) and to all the cute doggos and kitties on site!! The grounds/rooms - a truly truly beautiful location. The main pool is a great size, the area in general is very peaceful and tranquil, makes for a perfect pool day! The rooms are quant and perfect for what we needed, more than enough space for three girls with lots of clothes, bags, shoes and make up! They were kept very clean by the staff, good aircon, refilled water in the fridge. Our room even had a private plunge pool which was very cute and perfect for a slow morning. Food - the breakfast selection is great, with homemade focaccia, croissants, cakes, as well as the usual things (bread, cereal etc). The Masseria also hosted a cooking class/dinner on our last night, almost all of the guests attended and we sat at a long table together, there was pizza, calzones and lots of wine! This was a very special experience and so glad we did it. If you want an intimate family run experience in the beautiful Italian countryside, this really is the place for you. I honestly cannot believe anyone would give this place anything but a 5, I would give it a 10 if I could! Thank you Masseria Della Piana for making our holiday so special ❤️

It is a room on the 3rd floor in the flat with 6 rooms and two shared bathrooms. I missed informatiin about shared bathrooms and please pay attention on it. I occupied room number 3 .It was not big, but clean and convenient. It consists of air conditioner, which works very good, tv, small fridge and shellfs for clothes, table, kettle and small coffee machines with few tea bags and coffee capsuled. Bed and pillows were comfortable. Window were opened in the inner yard, not to the outside. Bathrooms were clean, they were cleaned by cleaner on daily basis. I got pack of towels-3 pieces. I stayed in this flat for 7 nights, towels were changed once per the whole period, for free. They have reception on the other Street, not far from property, if you want to pay for something by cash. I came late at night, in the entrance day I got link, by which I opened entrance door and also door to the flat. Near my room there was a black bok with keyd from my room and also from entrance door and door to the flat. Helpdesk is avaulable from 9 to 21 every day, they are answering questions fast and friendly. I asked for late check out, but it is possible to order it only till 1.30 PM, if you need to leave later, need to purchase the full night. Thanks a lot for owner and staff, all was perfect! Shared bathroom for me is not the best choice, but it was my mistake that I missed it in deception ... Location is very convenient, near old town and centrun. 10 mins on foot to reach Basilica of St Nicola. Many thanks 🙏

What an amazing experience to stay in a Trullo at this property! My husband and I booked our stay in mid-Nov., which is the beginning of the off-season in Puglia. When we arrived, the concierge/manager, Ugo, graciously upgraded us to a loft/superior accommodation. It was fantastic! He personally walked us to our charming, Trullo, which was not only impeccably clean, but also completely modernized despite being an historic, antiquated structure. We arrived on a chilly day to find that the marble floors are heated and very toasty! The queen bed was comfy, and the updated bathroom was enormous, with a huge shower. The little dwelling even had a very well-equipped, modern kitchen if one were to stay for a longer period. Finally, I left my small jewelry box in bathroom when we checked out. We took a 20 minute taxi ride to a train station, and apparently, during the ride Ugo tried to contact the driver to inform us that they'd found the box. Ultimately, when I discovered my oversight at the next hotel and contacted Ugo, he kindly express-shipped my jewelry back to my home in the U.S. I can't praise this property or its management highly enough. Don't hesitate to stay here!

The host gave me his WhatsApp number and was very helpful and friendly throughout my stay which was only one night. The room was very clean and modern and also had a balcony , the location was also good just a bit out of the city centre of Bari . I did struggle to find it and the codes for the outer door and inner doors did get annoying, but again the host answered me straight away and helped, he also gave me information on local restaurants and bars as well as directions to the Ferry Port and local taxis, I thought he was excellent and went out of his way to help me and insure I had a great stay! Thank you!! I do understand the door codes are for security purposes and wasn’t a big deal it was just a slight quibble. I would definitely stay here again💯 if I was in Bari and needed accommodation! Great value for money considering I found Bari expensive for hotels and accommodation. 👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼🙂

私はバルカンに住んでいてとても嬉しいです 部屋はとても広く、ライス通りの美しい景色があります。 とても落ち着いて、私はすぐにパーティーを過ごしました、私は提案します

私はこの B&B での滞在を本当に楽しんだ。すべてが思慮深く設計されており、細部への注意と高い基準が全体に感じられます。とても清潔で快適で居心地が良いです。プロパティは新しく、明らかに非常によく維持されています。 ホストはフレンドリーで気配りがあります。私は特に寝具とマットレスの品質に感謝しましたそれは本当に快適に眠りました。シャンプーとトイレタリーは安価な種類ではなく、良質でした。 場所は便利です。朝食は新鮮でおいしかったです、そしてコーヒーは素晴らしかったです。 欠点は、部屋にスリッパがなかったことです。また、適切な羽毛布団カバーの代わりに、少し不便な2枚のシートがありました。 全体的に、非常に前向きな経験です私は間違いなくそれをお勧めします。

My stay at Masseria Tenuta Mosè was truly unforgettable. From the moment I arrived, I felt like I had stepped into an antique shop—in the best possible way. The entire place is filled with authentic charm, with every corner decorated in a way that tells a story. The rooms are unique and full of character, making the experience feel genuine and special. Breakfast was a real highlight—served à la carte, with delicious local options that made each morning a treat. The peaceful surroundings and beautiful gardens create a magical atmosphere that invites you to relax and soak in the history of the place. If you’re looking for an authentic and atmospheric stay, Masseria Tenuta Mosè is the perfect choice.