We had an incredible stay at this family-friendly resort! One of the highlights was the rare opportunity to have close encounters with giraffes and other animals right within the hotel compound—an unforgettable experience for both kids and adults.
The rooms were spacious, spotless, and thoughtfully designed. We especially appreciated the well-structured bathrooms, which included child-sized basins—such a helpful touch for families with young children.
The resort is just a 10-minute walk from the Animal Kingdom, making it super convenient to come and go throughout the day. For those with tickets, the indoor playground and hot springs/water park offer plenty of additional fun and relaxation.
We highly recommend this resort for families looking to enjoy the perfect blend of wildlife, comfort, and entertainment all in one place. We’ll definitely be back!
EErica StrolenFamily getaway
First of all, I was amazed at the fact we were welcomed and checked in long before 2 pm, as soon as we arrived at noon.
Next great thing was that the receptionist helped us to swipe rooms, as we booked one king size bed but for the family of four it was a bit inconvenient, so in a matter of 10 minutes we got a spacious room with 2 wide beds. So the night sleep was unmatched.
The location- from the first glance - looked a bit weird, coz actually the hotel is the part of the bigger residential area, although multi-stored houses are still in the stage of development and not fully inhabited. But, on the second day, when we explored the whole area we found out there were much much worse districts with entirely damaged roads, abandoned structures and left behind businesses. So after that ugly image I changed my initial impression and have to say the hotel is just right for family and perfect rest.
We had a wonderful time while taking baths and even the hot springs square isn’t large we counted no less than 20 bath tubs with great proportion of aromatic and herb additives so you may enjoy the fragrance while bathing.
Meantime you also can sip various herbal tea or water at the bar or have a nap on the hot stone platform.
Cool place for kids too, with the separate pool, mini aqua park, swimming pool for adults was also beautiful though not the right season for swimming.
Nice playground for infants and snooker tables for adults.
We loved the breakfast too, many options including European food and coffee.
Maybe one of the best benefits of choosing this hotel was proximity to the gorgeous mountain park also designed for families with young kids. The zigzag mountain road, the panoramic views and the hiking trail were simply amazing.
Traveling that area means you may try local food which is goose, duck and home raised chickens, river fish and the main local specialty- rice cooked in the bamboo tree. All tasted great.
HHelen Yu (Chestnut Journal)Mello is a relatively new hotel in the eastern side of Nanao in Shenzhen. Its location is not bad at all, being right by the Dongshan pier and it is a waterfront property. It markets itself as a ”South of France” destination in Shenzhen, and in terms of being inside the hotel, the ambience really is cute and sweet. There are few amenities but I did swim at the pool. The cafe is the absolute highlight, brightly lit with natural daylight and very cosy.
The rooms are good and clean. They are all lined with large French windows, as the photos show. We were slightly disappointed at our view, since there is another hotel nextdoor and the metal sheet covers nextdoor show through our window. The side that shows a mountain (more like a hill) view was good enough.
It was a pleasant surprise to see that the staff of Mello Hotel are dedicated to good service. When we asked, we always got what we needed. When we didn't ask, they knew what we needed and tried to make our stay as pleasant as possible. The effort is amply shown and it is amply appreciated. I must give a personal thanks to staff member Xiaokang, who went out of his way to help us with our needs. He is a star.
At the Dongshan pier, the night views are fantastic, whereas under daylight it is not as photogenic. There are not too many good restaurants within walking distance of the hotel, but there are plenty in Nanao and I recommend visitors to venture out to the restaurants with excellent reviews for food. That said, I was very satisfied with the breakfast at Mello.
ゲゲストWe absolutely loved our stay at this hotel. We visited just before the National Holiday in October, and we traveled with our friends and their kids. The hotel accommodated our group of 15 and made everyone feel so comfortable.
🍦 the hotel staff gave our kids ice cream—they loved that!
🍺 we bought cold beers in the lobby and carried them out to the pool and beautiful grounds
🛋️ our room had a beautiful seating area with a majong table where we played games every night
🐇 the kids were so entertained by the peacocks, bunnies, roosters, and guinea pigs
💦 the hot springs were private and relaxing
🧊 the air conditioning in our rooms was strong, and we were very comfortable
🥟 breakfast was delicious - there was a generous buffet that worked well for both our low-carb friends and our vegetarian friends
🛝 the water park across the road was amazing! We walked there easily and enjoyed the great prices: kids under 1.5 meters were free with an adult ticket
⛰️ we got a Didi and in 20 minutes we were at Dafengmen Scenic Area where the kids splashed in the river and climbed the waterfall
Finally, and most importantly, we appreciated the care and support from the proprietress Qingqing. Although we did not speak Chinese, she communicated with us through WeChat and she helped us with so many things. She helped me put the ******* address into my phone to receive food deliveries to the hotel, she made ice for us, and she let us put a few items in the refrigerator to stay fresh.
We will return to YaXuan B&B for sure!