The service is amazing.
Upon checking they explained all the benefits and working hours with a lot of patience and she try her best to find the perfect room for us.
During breakfast again they introduce the buffet and make sure we had everything we needed. Maggie and Wendy were very friendly and professional and the food was delicious and well presented.
The GM Kevin is clearly making a great job considering the maintenance of the rooms and the consistent service from the staff. Would super recommend this property; specially for people traveling with kids.
It was a great stay, we visited this place for the second time. And it was the same good as the first time. I can't pinpoint something in particular, in general, the level, the comfort, the service is great. Want to say extra thanks to manager Merry, who took good care of us, foreigners.
Anyone looking for unforgettable memories and great getaway should consider this hotel.
Lavande Hotel Chaozhou Hot Spring Riverview Store is fantastic. The rooms are very clean and modern, with comfy beds and nice views of the river. The hot springs (private & public) are a big plus. Staff are friendly and helpful. Breakfast is good. Location is peaceful yet not too far from the city’s attractions.
ゲゲストThis hotel has a wonderful view of the sea and the rocky reef bar. Can take many beautiful photos here with the helix like bridge hanging over the reef, and the spiral shape chapel. Buffet breakfast has many choices of food. Lobby staff Ada is so pleasant and helpful. The rooms we booked were for level 4 to 5, but she upgraded us to level 29 rooms after hearing that we had brought our 88 yo mum for holiday. She added us on WeChat and sent us information on the hotel activities. When I told her we want to buy the hotel rubber slippers, she arranged for them to be sent to the room. The only bad points are: 1) irresponsible pet owners who didn't leash their pets (my girl was scared by a dog that chased her in rounds), 2) the beach sand is quite rough and full of pebbles.
Ssiu fong ChinaThe room is quite big, bed is big and very comfortable, television is good with all the channels, got a balcony with private spa.
Front desk is very good and friendly,
restaurant is surprisingly good , but breakfast was not great, can make it better with hot fried eggs and more fruit choices. Hot spring area is good, but if they have shelter even better and if there’s someone to serve the hot drinks will be perfect
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