NOT recommend to book here. Location wise is not so strategic, 10KM away from Genting Sempah, 10KM away from Bentong town, road to both town is SUPER bad due to ECRL, and SUPER dark and dangerous at night. For customer service, i requested TWICE for TOWEL (Even promose to pay), house keeping doesnt respond at all, totall ignore me. WIFI at ROOM is TOTALLY DOWN, mobile network is TOTALL DOWN too. Room cleanliness is ok. Facilities is ok. Breakfast is included. Hot Spring Pool not bad.
Located in tanah rata, close to the nightmarket, but on the higher side. Move along the road and you'll see the mansion above. The wind was strong and you could feel the cold breeze here. This hotel has lavender theme, whereas you'll be greeted with lavender smell all around the property. The room was spacious, the bed was comfortable and cleanliness was good. Love the lavender soap that given to the guest. Breakfast was simple but enough to fill your tummy. Recommended to stay here.
1. Lokasi sangat bagus. Ada banyak kedai makan yang berhampiran. Ada kedai runcit kat sebelah hotel so tak ada masalah pasal makan.
2. Saya book bilik untuk 3 orang. Bilik luas. Bilik air pun luas. Sangat selesa untuk stay cuma katil kecik sikit.
3. Satu yang bagus, hotel ni ada lif. Saya bawa mak saya stay sini so senang nak naik turun bila ada lif. So hotel ni sesuai untuk bawa family yang ada anak kecil dan orang tua.
4. Parking pun senang. Kalau saya tak silap, owner bangunan hotel ni cakap dia upah orang untuk jaga and tengokkan kereta customer yang stay hotel ni waktu malam. So jangan risau pasal parking sini.
5. Owner bangunan hotel ni peramah ya. Masa stay sini, dia siap tolong buka pintu kat depan lif tu and tanya feedback pasal bilik.
6. Cuma ada beberapa perkara je yang tak best. Duvet kat tilam saya ada tompokan darah kering di bahagian tepi. Masa masuk bilik lepas check in, nampak bersih. Lepas pakai esok tu baru nampak kesan darah tu. Plus, tak ada housekeeping datang kemas bilik pun. So saya tak sure cadar sarung tilam duvet semua tu diorang basuh ke tak.
5. Overall, hotel ni ok je untuk stay. Kalau saya ke area sana lagi, saya akan stay hotel ni lagi.
RRobinNOT recommend to book here. Location wise is not so strategic, 10KM away from Genting Sempah, 10KM away from Bentong town, road to both town is SUPER bad due to ECRL, and SUPER dark and dangerous at night. For customer service, i requested TWICE for TOWEL (Even promose to pay), house keeping doesnt respond at all, totall ignore me. WIFI at ROOM is TOTALLY DOWN, mobile network is TOTALL DOWN too. Room cleanliness is ok. Facilities is ok. Breakfast is included. Hot Spring Pool not bad.