リラックスリゾートホテルの口コミ・レビュー・評判

I had been to Atami a few times and chose this hotel because it seems different from the more traditional types of onsen hotel. And I was drawn by their massage service. After 5 days' travelling to different onsens in Fukushima and Yamagata, I was looking forward to a quiet and relaxing stay in Atami while enjoying a good massage. The location of the hotel provides an excellent view from the hill top. This is a great plus. I did know I need to use a taxi from the station to reach the hotel. Yet it was a huge surprise to find a long pile of stairs to climb in order to enter the hotel. There is porter service to take my luggage when the taxi driver sounded the horn though. Before booking the hotel, as I was not familiar with it, I did go to their website to check every single details. When I found their description of the opening hours of the onsen a bit strange, I even wrote to them to ask questions. Yet I found they were not forthcoming in disclosing the not-so-favourable aspects of the hotel. I have mistakenly booked a room without a bath/shower. I in fact did not mind that much for I intended to use the public onsen. But such information should be given at the outset so that I could have a choice. There are positive aspects about this hotel though: - I did like the room, spacious and modern, and free drinks in the fridge. - The food quality of the restaurant was good and the service there was excellent. - The spa was really nice and the masseur was highly skilful. I spent nearly two hours there and it was a dream. All in all, if the management can take a closer look and address the negative aspects, this hotel could become a good destination for a relaxing and unique stay in Atami.