Sukh was really helpful with the local sites and best location for dining in. And hotel approved late check out which was wonderful as it gave us time to pack our bags and be stress free about our luggage
When we checked in the front staff were efficient and professional. We were delighted to get an upgrade to a suite. Upon entering the room, we were greeted with gaping holes in the sheers. There were flies flying around kitchen, large stains on the couch, filthy lampshades, burned out lights, a bath tub with paint peeling off it. A febreze was plugged in to mask the smell. The coffee pot did not fit the maker and was unusable. We showed the housekeeper and reported to the front desk about the curtains so we wouldn’t be charged at checkout for the damage. We asked the housekeeper for a clean sheet to cover couch so we could sit. No one seems too concerned. At check out, I told the front desk the room was deplorable. The lovely lady contacted her manager and I emailed the photos to them. They did refund my money for the night. I did not hear from management, in which I thought would have been respectful.
Stay at THE RAMADA by this hotel DONT STAY HERE !!! Spend the extra $20-$40. SAME LOCATION!! Dead ants/dirt/hair in bed, lady changed the bed and tried to gaslight me by saying it wasn't dead ants it was just dirt. (Osb dead ants), a ant crawled BY MY FACE IN BED! lady tried to BLAME ME saying I had food on the floor. (I was fasting for a procedure so no food was in the room) refused a refund. Made me wait over an hr. Called again and guy argued with me about changing bed. I lost my patience and made him change the bed. (Mostly I changed it. Horrible service) he sprayed the room as well. NOT HEALTHY!! Breathing that in. Morning found more ants in the bed and shower. Stained sheets, BLOOD STAIN on bed covering, cigarette burns in blankets and covering. Guy saw and didn't care. Just complained about smokers and said sheet was overwashed. (Osb stained and gross) room/floor was digesting and dirty. Waiting to check out and guy was YELLING AT CUSTOMER AND HUNG UP ON HIM!! super rude to everyone including me. But he gave me a $15 refund when lady refused night before. (Showed him 3 vids of ants) WORSE EXPERIENCE, NOT HEALTHY, MISTREATED AND DIGESTING. nightmare from check in to check out. NOT WORTH IT!!!! Stay at the Ramada!!!
Very clean and very comfortable bed. If the room has spare blanket for someone to add on. It will be the best. Also, I do not have extraordinary expectation so breakfast is so far acceptable.
ゲゲストVery clean and very comfortable bed. If the room has spare blanket for someone to add on. It will be the best. Also, I do not have extraordinary expectation so breakfast is so far acceptable.
Stay at THE RAMADA by this hotel DONT STAY HERE !!! Spend the extra $20-$40. SAME LOCATION!! Dead ants/dirt/hair in bed, lady changed the bed and tried to gaslight me by saying it wasn't dead ants it was just dirt. (Osb dead ants), a ant crawled BY MY FACE IN BED! lady tried to BLAME ME saying I had food on the floor. (I was fasting for a procedure so no food was in the room) refused a refund. Made me wait over an hr. Called again and guy argued with me about changing bed. I lost my patience and made him change the bed. (Mostly I changed it. Horrible service) he sprayed the room as well. NOT HEALTHY!! Breathing that in. Morning found more ants in the bed and shower. Stained sheets, BLOOD STAIN on bed covering, cigarette burns in blankets and covering. Guy saw and didn't care. Just complained about smokers and said sheet was overwashed. (Osb stained and gross) room/floor was digesting and dirty. Waiting to check out and guy was YELLING AT CUSTOMER AND HUNG UP ON HIM!! super rude to everyone including me. But he gave me a $15 refund when lady refused night before. (Showed him 3 vids of ants) WORSE EXPERIENCE, NOT HEALTHY, MISTREATED AND DIGESTING. nightmare from check in to check out. NOT WORTH IT!!!! Stay at the Ramada!!!