I stayed in Novotel from my friends advice. I really appreciated my stay there . It's one of my best moment staying in a hotel. It's a amazing place to spend time with his friends and family. Especially the cheerful welcome from the reception team . Thanks for everything.
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ゲスト
2024年2月16日
The African Cup was on so everywhere was booked found a room at the Novotel it was very very dated and expensive but everywhere was. The pool was heavily stained and the decking around was extremely dangerous with holes and metal trim hanging off. The staff were untrained and 9 out of 10 orders for drinks or food was wrong. Spoke to the manager who gave the impression he was aware but did nothing about it. The heat lamps over the buffet food need a really good clean. The hotel its self was clean. I wouldn’t stay here again though.
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2023年12月27日
ENDROIT MERVEILLEUX 🙏 Endroit doté une âme exceptionnelle, le staff ,la nourriture, sans oublier le mojito qu'on a beaucoup. La chambre vu sur la lagune, déco classe 👍 tout était parfait j'ai adoré notre séjour
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ゲスト
2023年6月1日
Utterly disgust8ng room. No tv in room. Wifi was slow. Carpets dirty. The rooms smelled as if the carpet had been wet a long time ago, a very mouldy and musky smell. Shower small, hot water was room temperature most days. Towels dirty. Air conditioning didn't work. Mosquito's and cockroaches in the room. The only good thing I can say was the gym was decent, the mattress was comfortable and the breakfast was reasonable. The lobby makes this hotel seem nice but the rooms themselves are disgusting. Not recommended at all.
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2023年11月21日
A rip off with terrible service, poorly trained and motivated staff, and dirty carpets. This is a cheap and tacky hotel that was a terrible standard for the USD 270! No justification for the terrible service and lacking professionalism. The supposed price match was definitely not respected and they charged me USD 30 more than the booking per night on the basis that the exchange rate had changed since last night. Never ever again.
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ゲスト
2023年11月20日
The hotel is old and tired it needs at least a complete renovation better still knocking down and rebuilding. The service is atrocious, they vary from absent to ambivalent, either way appallingly slow
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ゲスト
2023年11月15日
To be avoided. Jaded and run down hotel with chaotic airport pick up that left myself and several colleagues stranded for hours at airport Staff were non responsive about service issues. Level of basic maintenance very low. Only just about sanitary in many areas. Avoid until new hotel is open next year. Popular in the evening because of cheap buffet Rooms basic but quiet
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TIASSE HAMED
2024年1月6日
Quiet , beautiful place but the staff has to be more courteous and professional