キャンドルウッド スイーツ アビリーン IHG ホテル(Candlewood Suites Abilene)

Room was really outdated and dirty. Beds were uncomfortable and hotel smelt like mold.

Was in town for graduation and this was one of the only hotels I could book 2 months out. Made a reservation DIRECTLY WITH THE HOTEL WEBSITE. Despite this, when I arrived I found my reservation was automatically cancelled by their system. There were no other hotels available in town due to 4 graduation ceremonies last weekend. Luckily, I found a couple who had just checked in that was nice enough to give us their room as they found lodging down the street. The next morning I found out another 25 people were cancelled as the hotel was overbooked. The front desk tried to blame it on 3rd party booking sites. However, since I booked directly with the hotel, I am not buying it. I got NO notice when my reservation was cancelled despite the fact I had an email confirming my reservation.

Older establishment but very clean. GREAT STAFF!!. Christy with housekeeping very helpful & informative. All staff friendly. Beds comfortable, hot water fast. No breakfast but coffee is excellent. Would definitely stay again, nice stay.

I called several hotels to accommodate my mom. She has a very bad back and cannot sleep in a bed. I saw on Trip Advisor that Candlewood Suites may have recliners in their guest rooms. I called the hotel in Abilene and talked to Shelby! She went out of her way to find us a room with a recliner and other accommodations for my mom. She is so professional and caring! Our room even had a little kitchen with a microwave, full refrigerator and a stove top. If your looking for a clean hotel with amazing staff and at a great price then I highly recommend this hotel.

Had an issue with my booking but the desk ladies helped me out. Nice rooms if your staying for more than a day or two.

This is our second stay here and the staff were wonderful and the area is centrally located, quiet and clean

No breakfast, bathroom had an old water smell. Staff was nice, but the hotel itself was pretty run down.

No issues, quick check in, quite room, good night stay,

Was visiting relative and working… The property was nice enough but look like it needed updates. Staff was very nice and helpful. Would probably stay again. I thought that breakfast was included. I was disappointed with that.