When I arrived to do check in, there was no non-smoking room in the hotel as what I observed! When I talked to the reception he said we offer the request but not guarantee. Then the guy offer to downgrade my reservation to a room that are deffernt but non-smoking. In that time, I rejected that and told the guy I will claim that to ******* and he was not care about it. I taught him that was not proffecinal and his colleuge warn him and told him there is a room that what I reserved. After 15 mins talking and 15 mins waiting the room was ready and had a dish of fruit in the room to say we are sorry! Best,
自動翻訳