ドンデ ミラ エル ソルトゥ カーサ スパ リゾート アン アカプルコ(Donde Mira El Sol, Hotel EN Funcionamiento)

The hotel was very dirty would not recommend staying service was not good stayed one night being tired after traveling canceled rest of stay.

This is my favorite hotel so far, and I’ve been traveling since 2015. The view is fabulous, and I got many beautiful pictures. The room was comfortable and nice. The AC worked. There was a television, but I didn’t use it. I was also able to bring my dog and cat. I absolutely adored the people working there, except for one person. The manager - she was very dismissive of everyone there - guests and employees alike. She would ignore you, and just watch videos on her phone. That is what she did almost all of the time. Breakfast was really nice, except the cost was about double what it should have been. And really, it should’ve been included. And each cup of coffee was a separate charge, even though it was a regular pot of coffee. The dinner meals were made by different people, and not really good. There were 3 different pools to use, and 2 hot tubs. But the hot tubs weren’t operating. Also, I took a shower, and the water shut off halfway through. That only happened once, thankfully. It’s out of the way, which is either a good thing or a bad thing, depending on your point of view. There’s a few small stands close by, and it’s very easy to walk up a few blocks, and catch either a taxi, or one of the many buses. Try to stick with the buses. It being Acapulco, most of the taxi drivers overcharge tourists. But I was mostly happy with sticking close to the hotel. Finally, when I arrived, they took me down a steep and long decline for one of their “bungalows. It’s true that that room was shown as one of the photos, but the description included all of their amenities, that were not part of the bungalow package. Additionally, it needs to be clearly explained that those rooms should only be rented by healthy people. As a person with asthma, it would have been impossible for me to traverse that extreme incline/decline, several times a day.

Unique, off the beaten path, excellent for budget travelers, but if you are not accustomed to DIY you should avoid this. At 20-$40 USD it is more than fair and almost a steal…. but is not well maintained, and needs a lot of work, but if you can see past that and appreciate the facility original design and the sea view, you’ll have a great stay. The location is a bit challenging but doable for walkers, and no beach access as it’s situated along rocky terrain. There are minimal food options, but the two ladies who cook and clean are fantastic, but the rest of the staff seem to bring everything down. We would return again.

We loved the hotel's architecture, location and especially the view. Except that the ocean makes itself heard, it is very quiet - which you notice when taking a taxi from Acapulco. One challenge is that it is a bit far from the center, so if you don't want to spend loads on taxi, your dining options are local seafood restaurants. Many good meals there tho, so we were happy. I would love to come back someday. (the images on here seems to be quite old, at least some of the furniture is not there anymore - which is not a complaint, we were happy enough)

Location is outside acapulco. The main access road to the property is horrible, full of pot holes. Many taxis will refuse to go down the road or will ask for more money to go down there .unfortunately, if you need to go anywhere, you will need to take a cab around .my room had a nice view, but the AC is very old and loud and doesn't really cool down the room.the light in the bathroom was not working. Paint peels off the windows in the room .price was quite high for the property . pools aren't that clean. I never used them .the elevator doesn't work ....

(Photos only)

Considerando que fué despues del huracán, todo en optimas condiciones dentro del hotel. Personal atento y servicial. Todo operativo, habitacion limpia y con dos baños completos!! Claro que volveré a ir. considerar de preferencia ir en transporte particular, aunque tambien hay transporte publico a una cuadra y media del hotel, hacia pie de la cuesta y hacia la zona Hotelera

No me quedé está en pésimas condiciones ya no la ofrezcan .. Se queman como Empresa *******.. Cancele mi Estancia ahy ..

El peor hotel en el que he estado en mi vida. Las instalaciones sucias, habitaciones en verdad en pésimas condiciones (y no, no fue por Otis), cortinas en verdad asquerosas, telarañas en el baño, piso sucio, albercas sucias, techo resquebrajado que sentí se me podía caer. Ubicación lejos de todo, no tienen playa, solo un pedazo de rocas donde llega el mar y puedes estar un rato, porque luego sube la marea y te golpea fuerte el mar. Mintieron al decir que mi habitación tenía vista al mar, no fue así. Me cobraron muuuy caro para lo que ofrecieron. No había Wi-Fi, no había manera de manejar el aire acondicionado, no había televisión, no había cobijas, instalaciones pésimas. NO CAIGAN, hay mejores hoteles en la bahía y más baratos, se los digo porque de ahí huí y conseguí uno frente a la playa Condesa mucho más barato, con mejor visto y mucho mejor hotel. Recomiendo Hotel Tortugas que fue donde me hospedé después de esta pesadilla de hotel.