ベストウェスタン プラス アクラ ビーチ ホテル

We had the worst of rooms. The rooms are deteriorated, lack of amenities. We had to call them to get our basic essentials (dental kit, bathroom robes)etc. the manager is the worse. The guy in the glasses. We wanted a room upgrade,they said rudely they can’t upgrade for us. I seriously won’t recommend this hotel. You’d rather go in for la palm royal beach hotel because the price is the same.

風景很好，環境很棒

This hotel is located on the beach with wonderful coconut trees everywhere and that is a major plus. There is no lift, so you have to carry your luggage up the stairs. Customer service is the worse I have encountered in a hotel. The front desk person was sleeping when we were checking out. People gave us conflicting information about breakfast timing, and no one seemed truly knowledgeable about anything related to the hotel, I could never get a straight answer. Finally, there were several roaches around the bar area and one in my room including ants that though relatively harmless and were just making their way towards the balcony, spoke volumes about their lack of upkeep of the hotel. The rooms were dusty and I didn’t feel comfortable walking on the bare floor without shoes on. I would not recommend this hotel to anyone. Beautiful location but horrible rooms and customer service.