The stay was very comfortable. The attention from the management, especially Mr. Khaled, made me feel as if I was in my home and not in a hotel. The breakfast was more than excellent.
翻訳
ゲスト
デラックススイート
宿泊: 2024年8月
家族旅行
1件の口コミ
4.2/5
とても良い
投稿: 2024年8月11日
Le personnel est très serviable au petits soins
翻訳
ゲスト
スーペリア ダブルルーム
宿泊: 2024年8月
家族旅行
5件の口コミ
3.5/5
投稿: 2024年10月30日
Personnel pas très disponible à cause du flux de clients cependant ça reste un joli hôtel
翻訳
Wassila
デラックススイート
宿泊: 2023年12月
カップル・夫婦での旅行
4件の口コミ
5.0/5
とても素晴らしい
投稿: 2023年12月3日
Honnêtement c est mon 6 ème hôtel et voilà enfin la classe, top des tops arrêtez avec vos faux commentaires je m appelle reda benzora je suis comédien et bravo à vous pour cette splendide oeuvre d arts,on appelle ça un hôtel tenu par des mains de maître 💪💪💪🇲🇦 je recommande pas je vous oblige si vous venez à Agadir
翻訳
ゲスト
宿泊: 2024年11月
その他
4.0/5
とても良い
投稿: 2024年11月15日
We were looking for some cheap winter sun and warmth - overall we were pleased with our stay, however, we were nervous reading the recent reviews - in practice the hotel is of a 3-star standard - its got many good points and it could be much better with an improved choice of hot food and a makeover of its rooms that could bring it back to 4 or 5 star level - its resting on its laurels claimin to be a 5 star hotel. There is a nightclub on site which was noisy on a Friday night, so ask for a quiet room if this is not your thing! Good points - Friendly & welcoming staff - Oasis style hotel layout around central gardens and pool all well maintained - Upgraded to a suite at the quiet end of the hotel (we asked for a quiet room having read previous reviews) - Suite room large size with good balcony - Large clean unheated pool - refreshing when hot - Freshly made omelettes and fried eggs at breakfast - Hotel Location not far from beach - Room aircon - Large Comfortable bed - Small fridge in room - Free WiFi Bad points - Hot food not kept hot enough - Hot food goes quickly and not replaced quickly - need to get to restaurant as soon as open to get full choice of hot food - Not a huge choice of hot food - Sausages servec at every meal breakfast and dinner - Room Looking tired in areas - time for a makeover - No hot water in sunken bath (shower and sink hot water OK) - Room door card not open room 5 times in 7 days and needed a visit back to reception each time to get the card reprogrammed - really annoying
翻訳
ゲスト
宿泊: 2024年11月
その他
2.0/5
投稿: 2024年11月7日
Had my bag searched on entry. They removed couple of tins of beer claiming that I can't have them in the room, as room service is available. How can a hotel dictate what a client brings in their baggage when it is nothing illegal? Stay was average to this point but the receptionists attitude has a lot to be desired with this totally unacceptable action.
翻訳
ゲスト
宿泊: 2024年10月
カップル・夫婦での旅行
1.0/5
投稿: 2024年10月10日
Worst hotel we have ever stayed in. The noise from the disco’s is incredible, rooms are dated and dirty. We stuck it out for nine nights, my wife went to the pool on our first day, the floor was covered in green slime and there was a greasy film on top of the surface consequently we couldn’t use the pool for the rest of our holiday, we only saw one other person go into the pool during our Nine days. Complained the manager but nothing was done about it. Breakfast was average but repetitive, if they ran out of something it was never replaced. I cannot believe that they say this a five star hotel they must be deluded. Much nicer hotels nearby and cheaper. I do not believe the positive reviews on this site they cannot be genuine. Stay away at all costs!
翻訳
ゲスト
宿泊: 2024年10月
その他
5.0/5
とても素晴らしい
投稿: 2024年10月9日
Lovely property excellent layout and so calm and peaceful the staff we exceptional couldn’t do enough for us, we stayed for our wedding anniversary and was upgraded to a suite which was amazing, the manager provided breakfast on our terrace and we had our room decorated with flowers and wine, would go again for sure a huge thank you to all the staff There are 3 nightclubs attached to the hotel but we don’t hear a thing once on our room.
翻訳
ゲスト
宿泊: 2024年8月
その他
1.0/5
投稿: 2024年8月15日
**DO NOT STAY AT THIS HOTEL - SCAM ALERT!** I had an absolutely terrible experience with this hotel and I strongly urge anyone considering staying here to think twice. I booked five rooms well in advance, and despite arriving at the hotel before 11:30 pm, they canceled my booking. Their excuse? They claimed the system was down and couldn't retrieve my reservation. Even worse, I had been in constant communication with their customer service, providing proof of emails that confirmed my arrival—my flight was running late, but I still made it on time. Customer service assured me that my booking was safe. However, when I arrived, the assistant manager had already marked me as a "no-show" and tried to claim they had no communication from the head office. This hotel essentially **stole our money** for five fully paid rooms and is refusing to give anything back. It's a complete scam. They seem to prefer if you buy the room directly from them at a higher cost rather than through a third-party site. **On top of that, beware of the reviews! Most of them are fake and have been paid for by the hotel to boost their ratings with locals.** **BEWARE: This is a dodgy hotel. Stay somewhere else if you value your time, money, and peace of mind.**
翻訳
ゲスト
宿泊: 2024年7月
カップル・夫婦での旅行
1.0/5
投稿: 2024年7月27日
This is genuinely the worst five star hotel I’ve ever stayed in, I had to check out after 3 out of my 7 nights because of how bad it was. Staff was absolutely shocking, music playing until 6am every night. I am 25 so don’t mind a bit of noise but I may aswell have been at a rave it was that loud
翻訳
ゲスト
宿泊: 2024年2月
友人との旅行
1.0/5
投稿: 2024年2月17日
Don’t believe a word in their advertisement! We are here now- hotel has no elevator, stairs everywhere so you need to haul your luggage up. Group of us showed up after dinner, way past check in time but a few rooms had not been cleaned?! We wanted a non smoking room but it smells like smoke with an ashtray on table. Front desk said “it’s ONLY 15 steps going upstairs” when we asked for a lower level room. The lady that gave us the smoking room said “we can’t do anything if we do not see people smoking”!!!! REALLY? Everything here looks old & mildewed. Can not possibly be a 3 star let alone a 5 star.
翻訳
Jablai S
宿泊: 2023年8月
家族旅行
5.0/5
とても素晴らしい
投稿: 2023年8月3日
The hotel was a charming boutique hotel. It was a pleasant stay made even more alluring by the staff, who aimed to please: nothing was too much. Abdul ( the manager) and Aziz (the front desk manager) ensured we were well looked after. An excellent stay! Close to amenities - back rooms are the best ( noise free).
翻訳
ゲスト
宿泊: 2024年1月
その他
1.0/5
投稿: 2024年1月12日
I stayed at this awful hotel for New Year. They have a long standing problem with hot water and many of the guests had cold water showers for the three day stay. The food is second rate and the New Years Eve Gala Dinner was a joke. The hotel had been informed of various dietry needs in the group, and totally ignored us, so very little to eat. Many of the rooms have no working safety lock on the doors, so staff just wander in and out as they please. No Privacy. Avoid this place at all costs.
翻訳
Sandy W
宿泊: 2023年11月
友人との旅行
5.0/5
とても素晴らしい
投稿: 2023年11月5日
Hotel Ariana was a little tired but the staff were superb. We were there for a week so decided to have a massage at Spa Argana, never had a massage before and had Hammam cleansing ritual, full body massage and facial. Absolutely fabulous!!! Can’t recommend highly enough, wonderful rooms, ambience and my Masseuse Maya was really excellent. Will never forget ut
翻訳
Alenezi M
宿泊: 2022年3月
一人旅
5.0/5
とても素晴らしい
投稿: 2022年3月1日
Thanks for all nice stuff Special Ms Fatamiah Alzahra ,Ms Somiah Mr Yousef and the nice one Mr Jimy The hotel have good location easy to access for every place , Clean room , helpful friendly House keeping It very safe place no body will bother you If need anything just ask they try to get it for you It was a nice holiday Really I I join I’m sure I will miss it and I will come back again Thanks for all Alenezi , Kuwait