Mit unserer 3 Monat alten Tochter waren wir nach Genf unterwegs und haben einen Halt in Vevey eingeplant. Parkplätze befinden sich direkt vor dem Hotel und kosten etwas. Unser Zimmer war sehr gross, hell und sauber. Ein Babybett wird auf Anfrage zur Verfügung gestellt. Das Hotel befindet sich leider nicht im Zentrum von Vevey und zu Fuss wäre es zu weit. Es gibt ein Restaurant im Hotel, welches wir aber nicht genutzt haben. Wasser aus einer Quelle kann man kostenlos selber auffüllen im Hotelgang. Wir haben uns sehr wohl gefühlt.
旅先の様々な魅力を発見したいお客様に、オテレリー フランシスケーヌは最適です。オテレリー フランシスケーヌは、サン=モーリスでも指折りの素晴らしい宿泊施設の内の一つです。当施設はTroistorrentsから14km、シオン空港から40kmと、便利な立地です。近くにはLa Grotte aux FeesやTheater Martolet、Les Bains de Laveyなどがあり、お気軽に楽しい時間をお過ごしいただけます。長い一日の終わりには、館内施設でくつろぐのもお勧めです。お車をご利用のお客様は、サン=モーリスの当施設提供の駐車場をご利用いただけます。
オロンにあるヴィラールズ パレスは、2022年に改装されました。当施設はTroistorrentsから約22km、シオン空港から57kmの場所にあります。付近にはEl GringoやCabane du Scex、Centre des Sports de Villars-sur-Ollonなどがあり、オロンの観光に非常に便利な立地です。お時間に余裕があるお客様には、館内の様々な施設でお過ごしいただくのもお勧めです。お車をご利用のお客様は、オロンの当施設提供の駐車場をご利用いただけます。レビューでは、このホテルの施設はすばらしいと評判で、退屈せずにお過ごしいただけます。
ゲゲスト2024.01.03
Our recent stay at Villars Palace, while punctuated by several positive aspects, unfortunately proved to be a bad experience marred by very serious issues. Positive Aspects: Friendly Staff: The majority of the staff, including Zoe at Concierge, Daniil who helped us with check-in, the receptionists, and the luggage assistance team, were kind and greeted us with smiles. Breathtaking Views: The views from the reception, the Bar, and the 1913 restaurant were truly breathtaking, contributing to a pleasant ambiance within the hotel. Modern Renovation: The hotel has undergone a commendable renovation, presenting a modern and updated feel in most areas. Spacious Junior Suite: Our Junior Suite was generously spacious, featuring two separate bathrooms for added convenience. Quality Amenities: The towels, bathrobes, and slippers provided were of high quality, contributing positively to our overall comfort. Excellent Spa Treatment: The spa treatment my wife received was excellent, showcasing a commendable aspect of the hotel's services. Good Breakfast: The breakfast was satisfying and at 5-star standards, providing a positive start to our days. Convenient Origins Bar: The Origins Bar, offering free soft drinks and a coffee machine, was conveniently located near our room, proving to be a practical amenity. Issues Encountered: Hygiene: We found several pieces of hair in our bed upon entering the room, an issue that should never be overlooked in a reputable hotel. Security Concerns: When we returned to the hotel on the second day, we found our door wide open, and the room card missing, posing a serious security risk to our belongings. Technical Issues: Both heaters in our room didn't work, leading to multiple calls to the reception and a prolonged visit from a technician. Miserable Christmas Eve Dinner: The Christmas Eve dinner lacked festive elements, including decoration, appropriate lighting, and suitable music. The buffet lacked essential options like beef, pork, and vegetables. Poor Food Quality at the Bar: Overpriced food with subpar quality at the Bar, exemplified by my wife's untouched Caesar's salad due to dry and overcooked chicken. Lack of Apology Gesture: Despite bringing these issues to the attention of the reception, we only received reassurances that future occurrences would be prevented. 2-hour Delay for Room Service: On our last day and after receiving the aforementioned reassurances, our room service order experienced a huge delay, taking exactly 2 hours to arrive. In conclusion, while we appreciate the positive aspects of our stay, the serious issues we encountered, coupled with the lack of acknowledgment from the hotel, overshadow everything. Spending almost 3,000 Euros for a 3-day stay, we expected a premium experience but were met with a very problematic stay. Any promises of a better experience in the future hold little value, as a trip to Switzerland is not so easy for us, and our next visit would likely involve exploring other intere