TownePlace Suites Aiken Whiskey Road

Property is older, the charging sockets were very loose and most did not hold the plugs. Breakfast was really poor so much so we decided to eat out every morning.

I personally think this is the best hotel to stay at in Aiken it's always been very clean staff is fantastic there's not any loud people or music or trouble or anything like that at this hotel and every room has like a little kitchen in it with the dishwasher it's just really awesome place The housekeeping is really sweet and like I said the cleanliness is exceptional this is a really nice place

Check in was quick. Amenities within walking distance. Clean room. Good value

I booked a room last minute for a softball tournament and wanted a hotel near the ball park. I was a little disappointed when I pulled into the hotel parking lot, it’s not quite what I imagined based on the photos online. However, the front desk staff were very friendly and the room was updated, clean, and comfortable. Breakfast the next morning was good. It’s not the nicest place I’ve ever stayed, but it was a great room for the value. I would absolutely book here again if I visit Aiken again in the future.

Hotel employee charged my card again at check in (over what I paid on **********) by mistake & the hotel would not fix it. The employee made a mistake and swiped my card for the room charge , instead of charging ********** who I already paid. Management won’t be in until Monday and I was basically told to take it up with **********. Hotels dot com didn’t make the mistake the hotel did there they should be the ones to fix it. Double charging people who are traveling and not immediately taking action to fix it is an issue. Now I have to wait who knows how long and be on the phone trying to fix their mistake. Not a good experience. Tub is also broken.

It was nice, however, the electricity was out our last night and morning which made it difficult to get ready and organized.

I love that this property was clean, and right across the street from Walmart. Full kitchen in my room which worked out perfectly. Easy options for breakfast. I loved my stay here. Anytime I need to come to Aiken this will be my hotel of choice.

We were assigned to a room that had not been serviced. Second room was dirty, clearly the carpet had not been vacuumed for weeks. Bathroom had orange mold on tiles and faucet handles and toilet had urine residue on the seat. Room was dusty and overall disappointing. I am shocked Marriot Bonvoy would allow this facility to relate to their brand. Would never consider staying here again.

Very polite staff and very clean