ホテル ポール(Hotel Paul)

Perfect reception, perfect hotel, perfect city! .Soooo much better than anticipated. Totally worth it!

Location is okay, not far from the main tourist attractions.

Alles bestens

The best part of staying at Hotel Paul is the courteous staff. They were so professional and actively sought to make my stay for comfortable. They provided a good breakfast with hot coffee. The room was clean and I felt right at home. Also, the hotel is very close to Old Town area of Aix, a short walk to the Cathedral, the open market, and numerous restaurants.

Small, funky designed hotel 30 meters from old town. Also convenient for multi storey car park - which can be problematic in Aix. Lovely walled garden where guests can have breakfast and relax. Friendly and attentive front desk staff

Good value. Steps from the old city. Expect a TINY room. No gym. No elevator.

A charming hotel in the centre of Aix-en-Provence run by owner Viktor and his staff. From the moment we arrived to the moment we left we were made to feel very welcome. The bedrooms are very clean as were the huge bathrooms. There is a comfortable sitting room with a bar. Breakfast is served outside in an attractive garden. Breakfast itself consisted of tea/coffee/chocolate/juice and a basket of various croissants jams and yoghurt. Highly recommended this hotel and we will return. Ann John and family.

The concierge made an excellent dinner recommendation and were very helpful in arranging transportation.

We enjoyed the location and aesthetic of the hotel, however our sheets and pillowcases had some stains on them and one of our towels was ripped when we received it. Upon arrival we were not asked to present any documents and were given basic information verbally from the concierge, but we were not informed of the need to pay city taxes and breakfast fees at checkout. While I could have checked this in my booking, it would have been helpful after 2 weeks of traveling in different places to be reminded of an extra fees we had not already paid for. Therefore we ended up paying much more breakfast there than we would have in town and had to arrange payments after our stay ended. We could have learned this at check-out, but when we were on our way out to catch our train there was no one in the lobby or at the front desk to speak to. Need to improve communication with clients.