Very bad overnight stay at JS. You can get more bang for buck staying elsewhere.
2 big ticket issues:
1. The room is WINDOWLESS! This is not stated anywhere in the booking confirmation or on the room description. Totally misleading!
2. the hotel is for smokers!
You can smell the cigarette smoke in the bed covers, the bed, the corridor! this is a major issue when it is not disclosed at the time of booking. They stick non smoking signs all over but they provide you with an ash tray in your windowless room. Photo of ashtray provided.
Even after I raised to the reception that there was a distinct smoking smell coming from the corridor of their single level of rooms (accessible via stairs only), the reception just shrugged and said that she had no more rooms (...mind you, it was a Monday so go figure if this was fact or fiction). Her only solution was to spray my room and not to check which room had smoking guests.
I'm totally disappointed and this is counted as the WORST hotel stay in my recent memory.
Only plus is the accessibility to AEON Terbau which is via their basement carpark.
翻訳
ゲスト
デラックス キングルーム
宿泊時期: 2026年5月
ファミリー
1件の口コミ
9.5/10
素晴らしい
投稿日: 2026年6月7日
Suitable for short stay. Staff was friendly and acceptable for a 2*hotel.
翻訳
ゲスト
宿泊時期: 2025年11月
夫婦・カップル
1件の口コミ
8.0/10
とても良い
投稿日: 2026年3月17日
Room and toilet is spacious. I think it's good enough for 1 or 2 night rest for the price and location. Only negative was detected faint smoke smell along the corridor.
翻訳
CeeMe
宿泊時期: 2025年8月
出張
16件の口コミ
10/10
とても素晴らしい
投稿日: 2025年9月21日
Cat 🐈⬛ so cute 🥰
Lunch at Aeon Terbau.🌹
翻訳
π€§€¢¢@
宿泊時期: 2025年10月
友人同士
4件の口コミ
7.5/10
投稿日: 2025年12月10日
Very basic hotel which is conveniently located near Tebrau Aeon Mall, Toppen and Ikea all three within walking distance of 2-10 minutes.
翻訳
匿名ユーザー
デラックス キングルーム
宿泊時期: 2025年3月
夫婦・カップル
79件の口コミ
10/10
とても素晴らしい
投稿日: 2025年4月7日
Booked for a one night stay only despite of the negative reviews. But unexpected surprise, counter staffs are very friendly. U need to pay 50 deposit to exchange for room key, aircon and tv controller. Room is a king size bed, on level 2, climb the stairs no lift in hotel. Room is very big and Has a hairdryer. Toilet is clean and comfortable too. Only TV is not working there is no reception connection And also no fridge. Overall is good for one night stay if u looking to explore Aeon Tebrau mall which is behind it.