Worn furniture and poorly equipped kitchen. Bad garage that is cramped and only made for very small cars. The road outside the hotel is very busy and it is a risk for life to walk along the road. Bad internet. Positives are the pool area and the view. But if you can, book something else set to stay at.
Stayed one night. Conveniently located and reasonably quiet. The room was located on the second floor, but after getting off the elevator one had to walk down seven steps on a narrow winding staircase - very inconvenient with luggage. The room was very small but clean and nicely decorated. No electric kettle. Comfortable bed and pillows. Small desk area with enough power outlets. Bathroom with very small shower cabin. Good water pressure but absolutely zero shelf space in the shower - had to put toiletries, comb, etc on the floor. The shower floor was also quite slippery. Decent wifi. Breakfast with reasonable selection.
First of all and without much ado: I really have to issue a warning here. This hotel is an absolute disgrace. Nothing that is promised on the website is even close to being true. I booked this hotel for one night and - frankly - was surprised that the price had been reduced from supposedly over 100€ to under 70€ - but I put this down to the off-season. The check in. Coming from the airport, I wanted to check in 1 hour earlier than planned (to which, according to ******* as a gold member, I’m entitled to and this was advertised by the hotel, as well). The receptionist turned this down so I had to contact her manager. After a while, she came out of her office, deranged and obviously drunk, and slurred something about ”impossible behavior”. She was probably uncomfortable with her condition, as she could barely speak a sentence, because she gave me the key to my room and pointed out that the much-praised rooftop was closed due to a drainage problem and that I could ‚enjoy the beautiful sides of the city outside‘. The rooftop was one of the main reasons for me to choose this hotel. The room. I wasn't expecting much and didn't plan to stay in the room for long due to the good weather. What was important to me was the rooftop. When I entered the room, the blow hit me. The room was so small that I could hardly turn around. It smelled like mold. The guest's long hair was in front of me (or the cleaning staff?) on the bed, but I also found it in the shower. The ”view” from the tiny window shows the view of a dark courtyard from which there is a terrible smell of cigarette smoke. Uninsulated electric cables protrude from the ceiling. It was a nightmare. I took my stuff and went back to reception - I couldn't stay here. Waiting for the elevator, I heard loud and prolonged unambiguous moans across the hall - I've rarely been so ashamed of others. In short - there is nothing left of the ”gloss” of the ratings. Based on my experiences, this hotel can only be described as a hot sheet hotel (no-tell hotel). The manager was outrageous and her employee no less rude, but at least she wasn't drunk in broad daylight. Both of them steadfastly refused to refund me the amount paid. I will have to contact ******* over this. Clear negative recommendation from my travel experience in 2022. I strongly advise against a visit if style, ambience and health are important to you.
Leesa greeted us professionally on arrival, and provided us with Room 208; one of the historic rooms on the hotel. This generously-sized room had windows/doors opening onto a wrap around balcony so we had east-west AND north-south views. The bathroom also had doors that opened onto the balcony and all had outside shutters so the light an d privacy could be controlled. The room was spotlessly clean, and peaceful, restful and quiet. The bed was comfy, as were the pillows, and the linens were of good quality and expertly laundered. Parking is right on the street, and we had little trouble finding a spot within 50 feet of the door. That said, Leesa said I was lucky to find it. All in all this hotel provided an excellent value and the staff could not have been nicer. The area is great for walking so one we parked the car, we didn’t use it again u til we departed the hotel. There are many attractions bars, restaurants, shops and services within steps of the front door. There is even a proper barber on the same street, and I noticed a place for laundry on our sojourns. The area felt very safe and was well-lit in the evening. Two minimal disappointments and in fairness we didn’t discover them until it was too late to call the desk; -the heated towel rack in our room did not work, so a sink full of laundry didn’t dry overnight. It did dry on the east-west part of the balcony after the sun came up. - a lack of luggage racks in the room. One suit case went on the desk and the others were just on the floor. The wonderful and efficient Leesa also recommended and booked a table for us at Marinette, where we were treated to an excellent meal, prepared by the namesake’s grandson. Leesa also recommended an excellent knitwear designer’s clothing shop across the street, called Nine (pronounced Neene)
Convenient Location. V pleasant and helpful staff. V helpful receptionist organising very early breakfast on check out day. One thing could improve: weather being so hot, a fridge for water in room would be appreciated - as is in other similar hotels. Not sure about allowing dogs around public eating areas. Bathroom kit (shaving) was useful.
Stayed with Newmarket Holidays. Very poor experience. Had to fight to be able to eat breakfast in main restaurant, we were segregated to a conference room on the first morning! We actually ignored this on day 2 and had breakfast in the restaurant and staff were very abrupt telling us we couldn’t sit at certain tables. Room was very dated and tired. Soap dispenser fell off the wall, water in bath was brown one night! View from our room was bins and run down looking block of flats! Not what you want on holiday! Hotel advertised with a swimming pool…….it looked grubby and run down ….. Serving at the bar seemed to be too much trouble for the staff in the evening! The was one older gentleman who was very nice and helpful, apart from him we found the staff unhelpful.
Très bel hôtel parc. Piscine pas testée. Petit déjeuner très copieux avec vrai jus d'oranges, fruits coupés , salé, sucré à volonté .Restaurant bien. Idéalement situé pour bouger et se garer gratuitement. L'equipe est très à l'écoute, très professionnelle, agréable et souriante .Un seul bémol : la porte des toilettes ajourée et la porte du placard qui coupe le couloir, très mal conçu. Mais quand on est peu à l'hôtel, ça passe.
Très bon petit déjeuner, Personnel au top, Un gros merci aux femmes de ménage de mon étage, Hélène et Aïcha... Toujours souriantes et disponible... Je recommande vivement cet établissement... Les chambres sont confortables et pratiques. Très facile d'accès et plusieurs restaurants et supermarchés aux alentours.