ホテル クロスレーン(Hotel Crosslane)

The hotel is excellent. Chef and hotel staff is good, polite and understand your requirements effectively. Had a very pleasant stay and the food is WOW. One would really relish food. Special thanks to Chef Satish for his untiring efforts. He is really a wonderful Chef. The food has been quite fulfilling and wonderful in taste. ***y ***y thanks to him and all the hotel staff.

The rooms are very nice and comfortable.all chef and staff is very good.The food is amazing and healthy.My all friends very happy.We went for sightseeing. Chinese food very tasteful. Thenks all hotel cross lane team

welcome staff and restaurant staff is also very cooperative and deliver good quality food. I meet chef Satish a very positive personality and cooperative. He doing his duty very honestly.. Bar, rooms , bathrooms and lounge very very best.... My family feel very happy and enjoy full night and day... I hope we again visit Ajmer and book this hotel Thanks all the staff members 😊

Worst Hospitality in entire City. They have ZERO Professionalism. Not just Front Desk but even Reservation People & Most specially General ***ager himself is person with most rude behavior. I experienced an issue while booking my long stay of 10 days where the Reservation & Front Desk confirmed me the rate & corporate discount in restaurant. I was surprised to know that just before my check In the General ***ager denied for any discounts. When I called the reservation guys who confirmed me the discount policy also clearly confirmed the same in lobby in front of General ***ager Mr. David. So finally while our discussions went over General ***ager started pushing the reservation ***ager to withdraw the discount policy & that too in front of Me. Finally the employee in pressure too started speaking with some terms & conditions over my confirmed booking. The good thing happened with me is that now we have black listed Crosslane from our panel & I will make sure to continue to make them Black List from other corporate groups as well. I am so surprised to see that hotel which could have received business of more than 10 Lakh was ready to drop us for merely changing their statements. Specially their GM who was standing & pretending to be dumb in entire conversation. Better to BOOK HOTEL AURA which has excellent professionalism & best in Class F&B service with Excellent Quality Food.