エル ムラディ クラブ エル カンタウイ(El Mouradi Club Kantaoui)

Spijtig dat er weinig Europeanen aanwezig waren

Absolutely disgusting!!! Starting with arogant and rude service, a bottle of water per room even considering a family of 4 with 2 children staying in over 35° heat.. bar service refused serving sodas (all inclusive) if you won't pay extra for it. Disgusting room conditions with dirty stains on the carpets and beds, ants everywhere you could possibly imagine and disgusting splash stains on the mirrors which I don't even want to imagine what it is of... made me sick. Pools and loungers Absolutely dirty . Me or my children wouldn't enter the area at all. We didn't feel safe at night. As a cherry on the top, my son needed a nurse assistance as he got hurt by someone during the breakfast (Absolutely wild ) in already existing wound which re opened. We have been waiting for the nurse for about an hour when after we went to the nursery. There were STAINS OF BLOOD ALL OVER THE FLOOR, DIRT, RUST AND DUST!!!! The nurse cleaned his hands in a tissue and used this same tissue to clean my son's wound!!! ARE YOU KIDDING ME?????? As we were walking out of there he (nurse) stood in the doorway demanding paying him for the service... WHAT????? He intimidated me, scared me and my son by his way of talking and body language. I had to push him out of the way and went to the reception as fast as we could. As I made complain, all I've got in return was smirk and sorry... PLEASE AVOID THE PLACE!!! ESPECIALLY IF YOU ARE TRAVELLING AS A FAMILY!!!! VERY POOR CONDITIONS, NO CARE AND SAFETY!!!!

Just can’t describe how bad this place is. We were dumped here after our TUI flight was cancelled. We had to endure 24 hours in this hell-hole. No water, food inedible, and the quality of the accommodation is barely 1 star. Staff are pretty nonchalant and we witnessed complaint after complaint at the reception. Thankfully we escaped after 24hours.

I had a really good stay here for 3 nights and left yesterday, but return in mid June for longer. Staff in most parts of the hotel - from security at the gates, to housekeeping, restaurant, and reception do their best to help and welcome you. Some of the bar-cafe staff can be slightly indifferent which lets the side down at times. Rooms are clean and comfortable and of a generous size with good balcony space. The garden side is quieter than the rooms that overlook the pool area. There's usually plenty of food on offer, though weekends can be busy, and the main season in July to mid September is best to avoid if you don't like crowds and queueing for food etc.

We are currently staying here brilliant hotel, food is beautiful, hotel is very clean, wifi works brilliant, staff are all very friendly, cash machine and exchange in the hotel, rooms are nice beds are comfortable, only 1 pillow but they are fine, clean towels everyday, it’s a short walk to the beach but once your there the staff bring your drinks down for you so that’s a plus, the animation team can be a Little pushy but they are into trying to make everyone join in and they could do with maybe being told about children with hidden disabilities just so they have some understanding but that’s not me complaining about them, I honestly can’t fault this hotel 1 bit

Experience in the hotel El Mouradi Club Kantaoui is absolutely fantastic. Staff in the Hotel is very friendly, immediately fulfilled our wishes. They pampered and cared for us. Entire activity group deserves highest rating as they really tried to make our holiday even better-especially Dora, Jawhar, Tijani, Ahmed and Miss from administration. Additional adjective is a beautiful beach that is very close to the hotel. Very tasty food, staff in the canteen was just fantastic. Everyone was absolutely helpful and nice. We already think about coming back to this fantastic place. At the end of our holiday I received beautiful roses.

Amazing front desk service and greeted at the front door by very friendly people they took us to the front desk and asked if we need anything to drink wich was very kind of them then they took us to the room and explained everything to us further.

Place is very friendly, as much people are very helpful there’s a lot of trips to choose from such as jetskis and a whole lot of range of them I would really recommend this place to people that never been in Tunisia, and the beach really close and the weather is absolutely stunning.

Went on a family holiday here and the staff were extremely friendly and helpful and there was excellent entertainment for the kids throughout the day. The food was very nice in the restaurant. The rooms were very big and up to standard. The hotel itself is right beside the beach and only 10 minutes into the city. I will 100% be back again