ハオウズのティジ・ヌティシェッカホテル

Where to start - I planned this trip for my husbands 40th. I was in contact with Nora from the hotel since Feb and she gave me all details for trips I wanted to plan including hot air balloon, her service was 1st class. When we got there we were impressed with the pools, the gardens, all fantastic. Rooms - We didn't need air con as weather unfortunately wasn't too hot but I don't think it would have been great and the back door didnt lock, however we made use of the free safe when out and about. Towels were changed regulary and floors cleaned daily. Food - something for everyone. All the traditional food as well as so much more. Fresh cook stations each day. Pancakes and donuts freshly cooked for breakfast were my boys favourite. Pools - a few of the pools were having work on them, this wasn't a major problem since there is plenty of choice and the weather wasn't great and we were super busy with trips. Water Park pool was like ice but we grinned and beared it as the slides were worth it, again I'd imagine it would have been better if the weather had been hotter. We were pleasantly surprised with hot in door pool and was fab on days with rain Entertainment team were great, got the kids involved when we were around. The night time entertainment held in the bar was good and kids loved to watch the kids disco (they don't like joining in) however there isn't enough seating for the size of hotel. Trips arranged by the hotel were fantastic, hot air balloon trip, oukra valley and then quads, camel and traditional evening all memory making stuff. Also they decorated our room and provided a cake for the hubby's birthday which was lovely. A Beautifully memoral holiday for me and my family.

If I could give this place 7 stars out of 5, I would. This riad was a highlight of our trip - not only is the guesthouse itself perfect, but more importantly, the family running it are so kind, authentic and helpful, that you immediately feel it is a home away from home. The riad is fantastically located with panoramic views of the valley and the surrounding mountains including the Jebek Toubkal, the tallest mountain in North Africa. The rooms all have wonderful details like a few items of Berber clothing for you to try on either to keep warm or simply for fun and plaster decoration on the ceiling. They are quiet, clean and comfortable with showers with excellent water pressure and hot water. The food is excellent and served in a dining room draped with Berber rugs and surrounded by delictately carved wooden furniture, with the panoramic view of the mountains. We also enjoyed chatting with other guests here. Most importantly, the manager Rashid is a kind and energetic soul who will go above and beyond to ensure you have a great trip. We arrived late on the first day, after a long drive, and he showed up in the village centre to help us navigate the rickety road to get to the guesthouse; he managed to sort out rooms for us when we booked super last minute and theoretically the guesthouse was all booked up (including arranging one at his uncle's place next door); he organized a guided trek up Toubkal for us with a great guide (Hassan) for a reasonable price; he lent us a sleeping bag and gloves for the trip, at no extra cost; and he spent time chatting with us, in a way that made us feel like friends, not clients, and gave us a great insight into local life. His niece, Bouchra (apologies if the spelling is wrong, I should have asked how to spell it!), who helps him run the guesthouse was also an absolute star - thanks to both of you! Staying with you was really special.

I was here in October 2016 but I did not have Tripadvisor then. I was with my friend and we had a lovely stay! Such nice staff, and everyone was so nice to us and made suggestions with what we can do in the city center that day, the hotel manager always helped us with prices and gave us a map and explained a lot about the city. We were sitting with him some evenings and drank tea. And we did not feel uncomfortable at all any Second in the hotel, even as two young women in a hotel with mainly male staff. The first night we did sleep at the other house (there are 3 houses) which was not so nice, but they were fully booked and in the next morning we could even chose our room. It was beautiful and huge! It is not a classic hotel, but a huge house that was converted into a hotel. But I liked the concept, since it was a small hotel with ＞20 rooms and the staff knew all their guests. Breakfast was very good, every day we got a different Moroccan breakfast specialty. Free shuttle to the city center 4x a day, we always spend the morning and afternoon at the pool and went to the city centre for late afternoon and evening. The shuttle driver also helped us to get a taxi in the city center and told the taxi driver to make us a good price would stay there again!